Call Center Agent - Maple Valley, United States - Aqua Test Inc

Aqua Test Inc Maple Valley, United States

4 weeks ago

Description

Job Description

Job DescriptionJob summary:

We are seeking a motivated and customer-focused Call Center Agent to join our team at Aquatest Inc. As a Call Center Agent, you will be responsible for handling inbound and outbound calls from customers regarding environmental services. Your primary objective will be to provide exceptional customer service and support, while also promoting company products and services.

Responsibilities:

Answer incoming calls and respond to customer inquiries in a professional manner
Make outbound calls to follow up on customer requests or resolve issues
Provide accurate information about company products and services
Assist customers with placing orders or scheduling services
Handle customer complaints and ensure timely resolution
Maintain customer records and update information as needed

Qualifications:

High school diploma or equivalent
Prior experience in a customer service or call center role preferred
Excellent communication skills, both verbal and written
Strong problem-solving abilities and attention to detail
Ability to multitask and work in a fast-paced environment

Benefits:

401(k)
Health insurance
Vision insurance
Dental insurance
Flexible schedule
Paid time off

Salary: $ $32.50

If you are a team player with a passion for helping others, we encourage you to apply for the Call Center Agent position at Aquatest Inc. Join us in making a positive impact on the environment and providing top-notch service to our customers.

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