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Data Analyst - Waverly, United States - Calero-MDSL Group
4 weeks ago
Description
Process invoices including manual and importManage receipt of invoices and accruals
Invoice batches
Past due research, account reconciliation and resolution of disconnect notices received
Submit disputes and manage to completion
Inventory confirmation and entry
Maintain accurate inventory for new and existing services (disconnect dates, start dates, service addresses, etc.)
Populate required fields for the service bill types and escalate as needed to complete the inventory entry
Client Management
Identify items to be escalated and follow appropriate escalation path.
Assist in opening trouble tickets
Attend internal meetings
Contract to invoice rate validation
Identify services that should be under contract/missing contracts and gather details for Contracts Team. Escalate as needed.
Provisioning and Optimization
Independent management of client MACD activity (Moves, Adds, Changes and Disconnects)
Simple Orders (ex:
analog and broadband)
Professional Development
Clear, concise and tactful communicator
Develop expertise of one or more bill types and vendor portals/reports
Provide professional and positive customer service internally and externally
KNOWLEDGE/SKILLS:
Comfortable working independently with deadlines in a fast-paced environment
Working knowledge of Microsoft Office, particularly Microsoft Excel
COMPETENCIES:
Excellent verbal, written and non-verbal communication skills
Lead by example by maintaining strong ethics, values, trust and integrity
Action oriented, results driven and ensures accountability
Customer Focused
Quality decision making
Analytical skills
Organizational skills and planning/priority setting
Excellent ability to work collaboratively and confidentially with all levels in the organization
Calero is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
The starting hourly rate for this position is $16 - $17.It is important to Calero that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel and market rate.
Calero aims to reward performance and attract top talent with competitive, fair pay and benefits. Please note that the top of the salary range represents exceptional, and/or senior-level positions, that meets all required qualifications. Actual offers take candidate's knowledge, skills, abilities, and experience into account. Base Pay is just one component of the total compensation package for employees. Other rewards vary by position and location.#J-18808-Ljbffr