Patient Experience Coordinator - Norfolk
1 month ago
Job Summary
The primary goal of this position is to ensure patients have a pleasant experience.
Responsibilities
- Manage the flow of our clinic, safeguarding any patient's needs/concerns of their visit.
- Communicate with Clinic Manager/Team leads of delays which may inconvenience our patients. Further keep the communications open to our patients of these delays.
- Facilitate any items needing assistance with scheduled appointments/miscommunication of same/anything out of the normal flow of the day needing approvals.
Job description
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