- Provide high-level operational, customer service, and administrative, sales support in our Stock department.
- Process physical stock, perform research on securities to determine eligibility for deposit. These processes include ensuring all necessary documents are on file for clients.
- Follow the general ledger and processing accounts daily. Work on money and stock related transactions. Review reports daily. Maintain accurate and complete data on existing client files.
- Respond to telephone inquiries from internal and external customers including registered representatives regarding account status, account changes and process. Acts as liaison between customers/representatives and institutions including banks and clearing firms.
- Perform various account calculations/reconciliations for stock and money.
- You will partner with other team members to ensure financial professionals experience consistent, high-quality customer service.
- Other duties as assigned
- High School Diploma
- 1+ years operations experience
- 1+ years of experience with MS Office tools
- Ability to work independently as well as with a team
- Strong verbal and written communication
- Demonstrated experience delivering excellent problem resolution, organizational and follow-up skills.
- Ability to multi-task while staying on track with regulatory deadlines, field inquiries, and internal assignments.
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Operations Professional 1 - Saint Cloud, United States - Cetera Financial Group
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Description
Cetera Investments is currently seeking an Operations Associate for our Stock team located in St. Cloud, MN.This is a unique opportunity to join our team in providing operational support and world-class customer service to our clients.
What you will do:
Really catch our eye with: