File Clerk - New York, United States - Hospital for Special Surgery

Description

Overview:

How you move is why were here.
Now more than ever.

Get back to what you need and love to do.

The possibilities are endless...

Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize

the abundant opportunities for growth and success.

If this describes you then lets talk

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise

File Clerk

Dr. Sabrina Strickland

Full-Time

Hospital for Special Surgery, #1 in Orthopedics for the last 14 years, is currently looking for an experienced and energetic Full-Time File Clerk for one of our physician offices Dr. Gomoll is board certified in Orthopedic Surgery and Sports Medicine. Dr. Sabrina Strickland is board certified in sports medicine and orthopedic surgery at HSS. In this role you will provide comprehensive administrative support and direction to an HSS physician practice, overseeing day-to-day operations and contributing to an environment of clinical excellence.

Your primary responsibilities will include but are not limited to triaging phone calls and patient inquiries, scheduling patients for appointments and procedures, conducting verification of medical insurance and patient billing/collections, authorization of services, filing/chart preparation. In addition, the File Clerk will promote a professional atmosphere through courteous communication, cooperation and respect for patients, visitors and members of the health care team. You will also be responsible for ensuring that best customer service practices are offered to patients and families, acting as a liaison to the physicians and hospital departments.

Competencies/skills:

• Superior written and oral communication skills
• Exceptional customer service skills
• Ability to multitask in a fast-paced environment
• Ability to follow through with tasks to completion
• Strong organizational and problem-solving skills
• Ability to effectively and accurately follow directions or instructions
• Ability to work collaboratively as part of a team; offers to help coworkers when needed
• Detail-oriented
• Ability to escalate issues appropriately
• Consistently displays a positive attitude towards ones work and work environment
• Experience with Epic EMR preferred; Strong computer skills required
• Knowledge of healthcare and health insurance, required
• Familiarity with medical terminology, preferred
• High School diploma or equivalent required