Bilingual Customer Service Specialist, I - Westfield
1 month ago

Job summary
We are seeking a Customer Service Specialist to provide excellent customer service by answering incoming calls and third-party inquiries regarding existing real estate mortgage loans. The ideal candidate will be responsible for resolving customer issues quickly while providing accurate and timely information within company policies.- Answer least complex incoming calls via an Automated Call Distribution system (ACD) from borrowers and third parties with inquiries about existing mortgage loans.
- Deliver accurate and timely information to callers in a courteous and professional manner.
Job description
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