Director of Medical Writing Projects - Greenville, NC, United States - ECU Health

Description

ECU Health
About ECU Health

ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.

The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children's Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University.

ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.

Director Revenue Cycle Shared Cash Application and Accounting oversees hospital and physician functional areas of cash posting, designated Journal and General ledger entries and reconciliation, credit balance resolution, employee productivity and ongoing improvement to key revenue cycle indicators.

cash collections goals and posting, overpayments/credits volumes, productivity related to credit resolution on patient accounts. This position is responsible for personnel development, implementing and maintaining policies.

Works collaboratively with leadership to drive transformation and the associated change efforts necessary to manage the central business office services.

Responsible for leading strategic revenue management initiatives to achieve the requisite outcomes associated with improved patient, physician, payer, and associate experiences.

The Director Revenue Cycle Shared Cash Application and Accounting defines and provides the necessary support and leadership to achieve departmental goals and objectives.

This position will work closely with all Revenue Cycle staff, system wide departmental leader, practice management, patients and physicians.
Cash Application
Ensures that 835 files are processed accurate through daily quality audits of remittance processing and file maintenance.
Maintains 835 files to ensure various fields, segments and remarks are kept up-to-date and are being posted appropriately.

Oversees manual cash posting to ensure that payments are posted appropriately by staff and that correct adjustment codes are used.

Responsible for reconciliation of cash received from hospitals and practices to their respective journals, resolving discrepancies, posting to insurance and patient payments.

Maintains unapplied cash account to ensure appropriate use and that account is being worked on a regular basis.
Oversees the registration of all payers to ensure files are posted electronically and reduces manual posting.
Supervise cash applications team effectively with emphasis on career growth and coaching.
Monitor and maintain cash logs for entire organization.
Ensure that all cash is posted within 24 to 48 hours receipt and completely closed by month end.
Balance cash receipts with Finance on a weekly basis.

Supervise daily operations of certain posting error logs and files for purposes of correcting those files, quality assurance and identification of issues.

Develop, populate, distribute and monitor periodic performance metrics for all cash application functions.

Works as the primary liaison with Finance Department with respect to cash collection, cash posting, unposted cash and any other relevant finance function.

Develops and recommends short and long range productivity cash collection goals, and account closure guidelines.
Works closely with managers/supervisors to minimize overtime expenses and maintain budget levels.
Interviews, hires, trains, evaluates and develops staff in accordance with defined policies and objectives.

Provide feedback to management team regarding potential changes or enhancements to improve staff performance and ensure work quality has a positive impact on the revenue cycle.

Ensures that staff receives information by developing and implementing a communication plan with staff input.
Other activities and special projects as assigned.
Responsible for the effective management of overpaid/unallocated credit accounts receivable
Maintains credit balance accounts in accordance with established goals.
Supports company position with insurance audits, provides resources and effectively manages refund requests.
Maintains the electronic scanning folders to ensure mail is correctly distributed.

Bachelor's Degree and/or 10 years related management experience in a multi-hospital and physician practice centralized revenue cycle environment is required.

Must have progressive managerial experience in a large centralized revenue cycle environment An in-depth understanding of receivables management, specifically ERA, EFT, and payer clearinghouses in a multi-facility/practice environment with proven leadership skills.

Computer skills including word processing, spreadsheets, Internet and Intranet software, e-mail.

Demonstrated expertise in process improvement, productivity and problem solving in payment posting, internal financial controls and balancing is required.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer.

Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law.

We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.