Patient Access Rep - Kingman, AZ, United States

Job summary

This position is responsible for completing the registration process for patients.The responsibilities include verification of benefits discharge of patients collection of copays or payments balancing of accounts and general data entry.

Responsibilities

• Promptly fields and/or directs incoming calls; responds to patient and/or staff inquiries.
• Refers patient accounts to financial counselors when further explanation/education is needed (denied authorizations out-of-pocket liabilities coverage options payment plans etc.).
• Demonstrates ability to preregister register schedule reschedule and discharge patients according to the defined guidelines.
• Accurately balances daily cash to include completion of daily cash log bank deposit slip and daily reports to Patient Financial Services
• Quality performance scores must meet defined goals.

Job description