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    • LP Customer Service Associate II - Decatur - The TJX Companies , Inc.

    The TJX Companies , Inc.
    The TJX Companies , Inc. Decatur

    2 days ago

    The TJX Companies Inc background
    Description

    Grow with Us at TJX Companies

    Job Description:

    We are seeking a dedicated and detail-oriented individual to support our District Loss Prevention Manager and Store Management team. As a Loss Prevention Associate, you will play a vital role in preventing potential loss and dishonesty while maintaining a positive customer shopping experience.

    Key Responsibilities:

    • Act as a visual deterrent to prevent potential loss/dishonesty by maintaining a proper and professional stance in the designated area at the front of the store.
    • Wear a complete Company-approved uniform including a Body Worn Camera and review and understand the Store Emergency Response Guide.
    • Greet customers appropriately, demonstrate courtesy and respect, and respond to customer requests for assistance by referring them to store management or customer service via a Company-issued radio.
    • Observe and report any suspicious behavior or critical incidents to LP or store management, and perform a closing safety sweep of the store with a member of management.
    • Document required incidents in AIIM Case Management and adhere to all Company Policy and Procedure.

    Requirements:

    • Strong verbal and written communication skills.
    • Sound decision-making skills and ability to take initiative and perform well independently.
    • Prioritizes/organizes workload and manages time effectively.
    • Able to stand for long periods of time.
    • 0-2 years retail or security experience preferred.

    What We Offer:

    TJX provides a competitive salary and benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

    About Us:

    TJX is a Fortune 100 company and the world's leading off-price retailer. We value diversity, foster collaboration, and prioritize employee development. If you're looking for a dynamic and supportive work environment, we encourage you to apply.

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Lp customer service associate ii