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Glendale

    Insurance Follow-up Specialist - Glendale, United States - GetixHealth

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    Full time
    Description

    Schedule:

    • Monday - Friday
    • Shift can be a consistent 8 hour shift between the hours of 5:00am to 5:00pm local time
    • Compensation: $18 - $20/hr based on experience; Quarterly Bonus Eligible

    Principal Responsibilities

    • Follow-up with Out-of-State Medicaid billed claims regarding claim status and resolution of payments in a timely manner.
    • Thoroughly review all notes in patient accounts for potential benefit eligibility.
    • Access client systems to determine eligibility and filing status in order to prepare claims for billing.
    • Request necessary documents from client to perform billing.
    • Responsible for accurately tracking payments and payment verifications.
    • Contact patients when additional information is required to complete billing.
    • Provide thorough, efficient, and accurate documentation and updates in all required systems for each work event.
    • Dependent upon position, identify root cause of issues and concerns, determine resolution, and refer to Management.
    • Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations relating to job duties.
    • Knowledge, understanding, and compliance with company policies and procedures.
    • Provide feedback to management concerning possible problems or areas of improvement.
    • Make recommendations to implement improved processes.
    • Perform other duties as assigned by management.

    Experience and Education Requirements

    • High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired.
    • Previous Out-of State Medicaid billing/customer service experience preferred.
    • Proficient personal computer skills, including Microsoft Office.
    • Typing speed of words per minute.
    • Attention to details and excellent organizational skills.
    • Excellent interpersonal, written, and oral communication skills.
    • Ability to work in a team fostered environment.
    • Ability to prioritize and organize work in a multitasked environment.
    • Ability to adapt to a flexible schedule.
    • Ability to maintain the highest level of confidentiality.

    Work Environment

    • Onsite office environment.
    • Ability to lift and/or move 20 pounds with or without accommodation.

    Benefits

    • PTO
    • One personal day annually
    • Paid holidays
    • k with match
    • Paid 20K Employee Life Insurance
    • Paid Employee Long-Term Disability
    • Medical, Vision, Dental
    • Short-Term Disability

    GetixHealth is an Equal Opportunity and E-Verify Employer.



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