Sales Manager - King of Prussia, United States - Valley Forge Casino Resort

Description

Valley Forge Casino Resort is an EEO employer - M/F/Vets/Disabled


SUMMARY DESCRIPTION:

Responsible for achieving catering sales revenue goals through solicitation, maintaining existing accounts, and negotiating contracts with meeting and event planners.

Ability to represent the property virtually through power point presentations and at industry-related tradeshows.

The team member in this position will manage weddings and catering business opportunities from the prospecting and inquiry phase through the implementation of the sales agreement.

The team member in this position is responsible for driving revenue to the hotel.

Responsible for achieving catering sales revenue goals through solicitation, maintaining existing accounts, and negotiating contracts with meeting and event planners.

Ability to represent the property virtually through power point presentations and at industry-related tradeshows.

The team member in this position will manage weddings and catering business opportunities from the prospecting and inquiry phase through the implementation of the sales agreement.

The team member in this position is responsible for driving revenue to the hotel.


ESSENTIAL JOB FUNCTIONS/DUTIES:

Maintains existing relationships and builds new customer contactsSolicit wedding and catering business through strategic planning and local eventsFull working knowledge of Salesforce including familiarity with blocking guestrooms and meeting space.

Prepares, plans and conducts property site visits with Brides and Social CustomersIdentify need period catering business and opportunities for share shiftingGenerate ideas and initiatives that further develop existing catering accountsIdentify opportunities to drive additional revenue through the BEO processFind qualified leads utilizing resources to include tech portals and third party agencies (wedding wire, direct website, bridal expos, NACE)

Create strategies for closing catering business opportunitiesEngage in a sales-focused atmosphere that promotes sales growthMaintain knowledge of competitor's sales and convention programs in order to generate future leads and be able to sell against the competitive set's strengths and weaknessPrepare catering and wedding event Resumes and present at Resume MeetingsEffectively communicate with internal and external stakeholdersOther duties as assigned

Managing Profitability:

Managing Profitability:

Managing Profitability:
Create and maintain a continuous sales funnelEnsure synchronicity through planning for operational efficiencies and profitabilityFollow standard operating procedures to ensure profitability targets are met

Ensuring Exceptional Customer Service:
Create an atmosphere that meets or exceeds guest expectationsSet a positive example for both team members and guestsInteract with guests to obtain feedback on quality and service standardsRespond to and handles situations requiring service recoveryStrive to improve service performance


JOB SPECIFICATION:
Bachelor's degree preferredThree (3) years of experience in a similar position preferred.
Must be at least 21 years of age.

Must be proficient in the use of Microsoft Office applications:
Teams, Outlook, Word and Excel; LMS, Salesforce, CVENT, Sertifi and others.

Proven history of sales and service that clearly showcases an understanding of guest service and revenue growthBroad understanding of managing all aspects of catered eventsMust have strong working knowledge of hotel operations and sales functionsMust have exceptional communication, interpersonal, customer service, and negotiating skills.

Must be able to obtain/maintain any necessary licenses and/or certifications.
Bachelor'sdegree preferredThree(3) years of experience in a similar position preferred.

• Mustbe at least 21 years of age.
• Mustbe proficient in the use of Microsoft Office applications including:Teams,Outlook, Word and Excel; LMS, Salesforce, CVENT, Sertifi and others.
• Provenhistory of sales and service that clearly showcases an understanding of guestservice and revenue growth
• Broadunderstanding of managing all aspects of meetings and catered events
• Musthave strong working knowledge of hotel operations and sales functions
• Musthave exceptional communication, interpersonal, customer service, andnegotiating skills.
• Mustbe able to obtain/maintain any necessary licenses and/or certifications. Please visit our careers page to see more job opportunities.