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System Analyst - McLean, United States - Econosoft Inc.
Description
Bachelor's degree preferred or commensurate with experience3+ years experience in pharmaceutical, project administration and/or administrative role.
Experience with clinical operations technologies desired (e.g. Veeva)
Understanding of system development lifecycle requirements and US CFR/ICH GCP
Knowledge of data stewardship principles and methodologies such as data quality, data governance and/or master data management
Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook, TEAMS)
Strong written/verbal communication skills and project management skills
Demonstrated ability to work well within a matrixed environment, and an ability to build solid relationships / make connections across the organization
Ability to manage and provision large datasets with a high degree of performance and trust
OBJECTIVES/PURPOSE
(3-4 bullets)
Manage required business administration tasks and responsibilities in relation to Operational Data Systems
Troubleshoot system issues; Work closely with business system lead to identify and track business needs and opportunities for future system upgrades
Lead and manage user access request forms including verification of training and access approval for Operational Data Systems
Manage and produce high quality end user central support model processes and materials, including but not limited to system procedures, guidances, tools, and forms.
Troubleshoot system issues and help define enhancements; Work closely with business system lead/SME to identify and track business needs and opportunities for future system upgradesResponsible for fulfilling required business administration tasks and responsibilities in relation to Operational Data Systems including; centralized Inbox management, Global directory management, Study Creation, Loader sheet creation and support, and other data creation requests
Responsible for managing user access request forms including verification of training and access approval for Operational Data Systems; Work with key stakeholders to coordinate auditor/inspector access (as needed)
Lead and participate in the development and delivery of end-user training, access and central support model for GDO managed operational systems and/or inputs into R&D systems (e.g., Veeva Vault Clinical, CTMS, Trial Listings Solution, HCP Engagements etc.)
In collaboration with key stakeholders, support data and documentation requests for audits, regulatory inspections and/or other internal purposes
Liaise with IT Technology Leads and Business Stakeholders to resolve system issues and help define enhancements; Work closely business teams, identify and track business needs and opportunities for future system upgrades
Manage framework for assessing tracking and managing end user compliance with operational system standards
Other
May deliver educational training in relation to operational data systems
May serve and/or support SMEs as a key point of contact for operational data systems including liaising with key stakeholders and impacted functional areas within R&D
Seek opportunities to actively participate in process optimization initiatives; Provide input and identify opportunities to leverage operational data and/or technology to further optimize in support of an outsourced trial operating model including considerations for oversight requirements, predictable trial delivery and industry best practices
Assist in data stewardship for GCO and I&D managed operational systems and/or inputs into R&D systems (e.g., Veeva Vault Clinical)
Other duties as assigned.
EDUCATION,
BEHAVIOURAL COMPETENCIES AND SKILLS:
(List the essential and desirable education and competency requirements to perform the primary responsibilities of the job. Any minimum requirements should be noted.)
Bachelor's degree preferred or commensurate with experience
3+ years experience in pharmaceutical, project administration and/or administrative role.
Experience with clinical operations technologies desired (e.g. Veeva)
Understanding of system development lifecycle requirements and US CFR/ICH GCP
Knowledge of data stewardship principles and methodologies such as data quality, data governance and/or master data management
Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook, TEAMS)
Strong written/verbal communication skills and project management skills
Demonstrated ability to work well within a matrixed environment, and an ability to build solid relationships / make connections across the organization
Ability to manage and provision large datasets with a high degree of performance and trust
ADDITIONAL INFORMATION
(Add any information legally required for your country here)
Ability to work with wide range of global stakeholders
Strong adaptive communication skills across multiple levels of the organization
Excellent written, verbal and project planning skills
Inspire, motivate and drive results
Seek input from multiple constituents and stakeholders to drive innovative solutions
Incorporate feedback and ensure decisions are implemented swiftly
Negotiate and resolve conflicts in a constructive manner
Build strong relationships and collaborate effectively with other interfacing Takeda functions
Self-starter with demonstrated success working independently.
Self-motivated with comfort working on high performance teams.
Tolerance of ambiguity and willingness to work through complex issues
Ability to work with global internal and external partners to achieve desired goals
Ability to develop solutions to complex issues and challenges
Promotes team work while working through solutions
Address
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