Customer Service Representative - Remote

Only for registered members Remote, United States

1 week ago

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Job summary

This remote role focuses on assisting union members who request benefit information. You'll speak with them through scheduled calls or virtual meetings, explain their coverage options in simple terms, and complete digital documents to help them finalize their benefits.

Responsibilities

  • Connect with members via phone or Zoom
  • Lead structured benefit consultations
  • Explain program details clearly and simply
  • Complete digital forms with accuracy
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