Branch Manager - Corte Madera, United States - AppleOne Employment Services

Description

Seeking a dedicated Bank Branch Manager to oversee the efficient daily operations of one of our full-service bank branches. As a Branch Manager, you will play a pivotal role in ensuring compliance with banking regulations, promoting sales growth, enhancing customer satisfaction, and fostering a positive work environment for the team.

Key Responsibilities:

Management Activities:

• Recruit, train, and develop a high-performing team to deliver top-tier customer service.
• Conduct regular one-on-one meetings with direct reports to identify needs and career aspirations.
• Implement sales promotions and strategies to drive core deposit growth.
• Monitor branch performance metrics and address any deviations from targets.

Operational Activities:

• Manage branch expenses and income generation to align with budgetary goals.
• Uphold operational quality control and compliance with bank procedures and regulations.
• Review and approve daily reports and transaction exceptions.
• Resolve customer issues promptly and effectively.

Customer Service/Retention Activities:

• Proactively address client issues and identify opportunities to enhance customer experience.
• Implement strategies to differentiate the bank from competitors and delight customers.
• Assist customers with account servicing needs and complex transactions.

Sales Leadership:

• Develop and execute sales strategies to drive branch growth.
• Research market area to identify new sales opportunities and implement effective techniques.
• Coach branch team on sales skills and product knowledge.
• Actively cross-sell bank products and services and generate quality referrals.

Supervisory Responsibilities:

• Assess staff performance, address management situations, and conduct evaluations.
• Assist in managing employee schedules and ensure accurate timekeeping.

Qualifications:

• Proven sales ability and documented branch growth.
• Minimum 7 years of experience in a branch environment.
• Minimum 5 years of branch management experience.
• Excellent communication and leadership skills.
• Proficiency in Microsoft Office applications and banking programs.
• Active involvement in local community organizations preferred.
• Notary Public certification preferred.