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Medical Assistant
5 days ago
Northern Arizona Health Sedona, United StatesJob Description · Job DescriptionOverview · Under general supervision of the provider, the Medical Assistant (MA) Certified works with members of the departmental health care team to provide assistance to providers, patients, and their families ensuring smooth work and patient fl ...
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Social Worker
2 days ago
Northern Arizona Health Sedona, United StatesJob Description · Job DescriptionOverview · The Clinical Social Worker is responsible for participating in interdisciplinary care of patients and their families with complex medical and social needs. The Social Worker provides supportive counseling, crisis intervention, case mana ...
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Patient Services Coordinator
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RN - Medical Oncology Clinic
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Northern Arizona Healthcare COTTONWOOD, United StatesYou'll love the Southwest. Why not love your career, too? · Want to join an exceptional organization? If you value quality, go above and beyond in making patients a priority and want to help cultivate a positive, healthy, work environment, we want to talk to you. We are focused o ...
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Physical Therapist
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Palliative Care Physician
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Northern Arizona Health Cottonwood, United StatesJob Description · Job DescriptionOverview · You'll love the Southwest. Why not love your career, too? · Want to join an exceptional organization? If you value quality, go above and beyond in making patients a priority and want to help cultivate a positive, healthy, work environme ...
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Northern Arizona Healthcare Flagstaff, United StatesWe are looking for a Psychiatrist Physician to join us at Northern Arizona Healthcare (NAH), playing a critical role in advancing our mission of improving health, healing people. NAH is a physician-led organization offering tertiary care in a community hospital. The NAH vision is ...
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Psychiatrist - Outpatient
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Northern Arizona Healthcare Cottonwood, United States Full timeNorthern Arizona Healthcare is seeking an Outpatient Internal Medicine Residency Attending Physician in Cottonwood, AZ. · Youll love the Southwest. Why not love your career, too? · Want to join an exceptional organization? If you value quality, go above and beyond in making pati ...
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Part Time Care
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Northern Arizona Healthcare Flagstaff, AZ, United States Full timePalliative Care, in Flagstaff and the beautiful Sedona area, Northern Arizona · Youll love the Southwest. Why not love your career, too? · Want to join an exceptional organization? If you value quality, go above and beyond in making patients a priority and want to help cultivat ...
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Infectious Disease Physician
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Social Worker
13 hours ago
Northern Arizona Healthcare Flagstaff, AZ, United StatesOverview · The Clinical Social Worker is responsible for participating in interdisciplinary care of patients and their families with complex medical and social needs. The Social Worker provides supportive counseling, crisis intervention, case management and community resource ref ...
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Palliative Care Physician
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Travel Radiology Technician
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Northern Arizona Healthcare Corporation Cottonwood, AZ, United StatesOverview: · Youll love the Southwest. Why not love your career, too? · Want to join an exceptional organization? If you value quality, go above and beyond in making patients a priority and want to help cultivate a positive, healthy, work environment, we want to talk to you. We a ...
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Northern Arizona Healthcare Cottonwood, AZ, United StatesOverview · Northern Arizona Healthcare is hiring for RN's to join our amazing nursing team at our Verde Valley Medical Center location · We are looking for Nurses for the following specialties: · Critical Care · Cardiology · Medical/Surgical/Telemetry: Including the below special ...
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Palliative Care Physician
5 days ago
Northern Arizona Health Flagstaff, United StatesJob Description · Job DescriptionOverview · Palliative Care, in Flagstaff and the beautiful Verde Valley, AZ · You'll love the Southwest. Why not love your career, too? · Want to join an exceptional organization? If you value quality, go above and beyond in making patients a prio ...
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Clinical Social Worker
3 days ago
Northern Arizona Healthcare Flagstaff, United StatesOverview: · The Clinical Social Worker is responsible for participating in interdisciplinary care of patients and their families with complex medical and social needs. The Social Worker provides supportive counseling, crisis intervention, case management and community resource r ...
Medical Office Receptionist – Breast Cancer Clinic-Sedona - Northern Arizona Healthcare
Description
Overview
The Medical Office Receptionist undertakes a variety of day-to-day office and clerical tasks to ensure that office operations run smoothly and are successful in supporting other business activities. The Medical Office Receptionist obtains insurance information, collects payments and works with the scheduling system as well as acts as an interdepartmental staff liaison between staff, providers and customers to ensure professional service and promote customer relations. The Medical Office Receptionist is able to function with minimal supervision and demonstrates appropriate decision making skills within established guidelines, maintains strict confidentiality, and utilizes discretion at all times.
This position's work location is on site only.
Responsibilities
Administrative
* Answers multi-line telephones, operates and troubleshoots photocopiers, uses a variety of office equipment and operates computer ordering system (including utilization or audit of time edit functions).
Secures, sorts, opens, and distributes forms, mail, communications, office supplies and office equipment.
Provides backup coverage for other support staff, ensuring completion of assignments. Prioritizes and completes special projects as assigned.
Coordinates and maintains efficient office operations.
Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns.
Maintains reports involving patient scheduling (, Tele Vox).
Trains and orients appropriate office staff on front office responsibilities.
Inventories and reorders necessary equipment/supplies, maintains inventory of necessary floor stock items (varies by location).
Patient Experience
* Anticipates and promptly responds to customer needs.
Actively listens to the people we serve and co-workers. Responds promptly, reliably and in an understandable manner.
Provides prompt and courteous service and communicates when service is delayed.
*Prevents, calms or diffuses irate callers and patients by working with them to identify concerns and properly direct calls or solutions.
Finance and Insurance Authorization
* Checks patient insurance eligibility, updates demographics.
Processes varied types of payments from patients including but not limited to co-pays, deductibles and co-insurance.
Performs end of day reconciliation and corrects billing errors using programs including BOS.
Gathers and processes patient forms necessary to gain authorization for department visits, tests, labs, and procedures-ECT, TMS (varies by location).
Knowledge of legal and ethical considerations related to patient information.
Ensures appropriate consent for care and authorization to obtain or release information are obtained.
Communication
* Prepares and distributes departmental communications to internal staff as directed.
Develops and maintains distribution lists for various communications.
Maintains rapport with customers, managers and employees; set priorities to maintain work flow.
Uses appropriate medical terminology and organization services.
Communicates with providers and their staff as needed about any patient concerns/issues related to scheduling.
Consults with clinic leadership about any system problems.
Maintains continuity of work and operations by documenting and communicating needed actions to management, discovering irregularities, and determining continuing needs.
Compliance/Safety
* Responsible for reporting any safety related incident in a timely fashion through the Midas/RDE tool; attends all safety related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
Stays current and complies with state and federal regulations/statutes and company policies that impact the employees area of responsibility.
If required for position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
Completes all company mandatory modules and required job specific training in the specified time frame.
Qualifications
Education
High School Diploma or GED - Required
Associate's Degree - Preferred
Certification & Licensures
Fingerprint Clearance Card application number- Required upon hire
Fingerprint Clearance Card- Required within 90 days from date of hire
Experience
Minimum two years in medical or comparable field - Preferred
Minimum two years of customer service experience - Preferred
Previous experience with Dimensions, Lawson, Halogen, Midas, Microsoft Office Suite - Preferred
