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- Collaborate with school administrators in setting up courses in a timely and professional manner.
- This role requires outstanding attention to detail and comfort in asking clarifying questions of full-time team members to minimize data processing errors, in addition to quickly navigating among internal systems simultaneously with accuracy (e.g. Salesforce, Slack, Google Sheets, etc.).
- Meticulous and keen eye to details.
- Superior organization and time management skills.
- Ability to balance multiple workflows simultaneously in a fast-paced environment.
- Substantial computer skills and the ability to learn new systems quickly.
- Extraordinary customer service skills.
- Solid understanding of Google Sheets.
- Experience as a high school teacher is desirable.
- Previous experience with incorporating digital education materials into a high school classroom preferred.
- Solving puzzles and finding patterns is something you enjoy.
- Experience working with the Salesforce Lightning environment is a plus.
- Experience with Clever and/or ClassLink rostering systems is desirable.
- High school diploma or equivalent required.
- Approximately 10-20 hours per week from June - September 2024.
- Remote
- $25/hour
Customer Integration Associate - Austin, United States - Macmillan Learning
Description
This position will be employed through Headway consulting firm working remotely throughout the US.
As a member of the LMS Integration team, the contractor will work with high school administrators to integrate their course data with publisher courseware and provide guidance and support that exceeds expectations.
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