Jobs
>
Doral

    Information Technology Support Specialist - Doral, United States - Planet Technology USA

    Planet Technology USA
    Planet Technology USA Doral, United States

    1 week ago

    Default job background
    Description

    Onsite in Miami

    4 months plus

    duration

    IT Support Specialist

    Coordinate setup, maintain, and track all technology equipment on the campus. Manage asset disposition of old equipment. Assist in troubleshooting Tier I and Tier II issues and notification of enterprise problems at the Arlington campus.

    Help oversee campus technology including Internet, phone, digital signs, etc.

    Support all AV troubleshooting to include videoconferencing and audioconferencing room systems, projectors, digital screens, and other related equipment.

    Manage Husky ID Card machine, updates, and equipment upgrades.

    Manage employee and student (Papercut) printers on campus, warranties, updates, upgrades, and supplies, including leased MFDs.

    Thoroughly document all work completed into the appropriate call-tracking and incident management systems. Documentation includes a clearly defined description of the problem, complete troubleshooting steps, customer communications, equipment asset information and a complete description of the resolution.

    Partner with central ITS groups and acts as a subject matter expert for the Service Desk.

    Provide on-site warranty evaluation and repairs on owned equipment. Update Knowledge base as needed for new issues, new technologies and equipment plus fixes to support both technicians and self- service.

    Perform system maintenance and updates as appropriate.

    Provide faculty and staff with 1st and 2nd technology and telecommunications support, which includes: troubleshooting operating systems, applications, and network issues, answering questions regarding application use, and the installation of software.

    Provide support for global campus faculty/staff requests via email, Teams, or phone

    Setup, maintain, and track all faculty/staff technology on the Arlington campus, including computers, cellphones, iPads, printers and other.

    Image/reimage all campus computers, install updates and software.

    Advise faculty and staff on best practices, policies, and process improvement.

    Develop and nurture relationships with faculty and staff to encourage technology use.

    Champion and train on new regional IT systems

    Overall Classroom support including assisting faculty and students with accessing applications wired and wireless networks.

    Setup of classroom technology and configuration for courses as well as special events.

    Document all issues addressed and follow all appropriate procedures established by Regional Campus ITS to provide ongoing feedback on all issues.

    Maintain all classrooms in working order and support streaming applications and events in all spaces

    Technology evaluation, consultation, project participation, and implementation. This entails project roll out including documentation, self-service, Service Desk, troubleshooting, analyzing initial feedback, and proactively analyzing effect of implementation on user community and environment from the Customer Services perspective.

    Initiate cross-departmental communication concerning current and future technology use, encourage exploration of technology options.

    Participate in planning and execution of support for special events.

    Train customers to operate and integrate technology equipment.

    Analyze new technologies and provide recommendations for further analysis and impact. .

    Must Haves:

    Bachelors degree in Computer Science or a related area

    4+ years of experience

    Experience supporting connectivity, AV, personal computers, OS X and Windows desktops and laptops in an enterprise environment.

    Experience with support software such as SharePoint, and Microsoft Outlook and other Microsoft applications as well as a portfolio of software applications for both personal productivity and collaboration.

    ITIL, Mac, and Microsoft product certifications are a plus.

  • Insight Global

    IT Support Specialist

    1 week ago

    Insight Global Doral, United States

    A Logistics Company in the Miami area is seeking a contract to hire 2nd shift onsite IT Support Specialist to work Friday-Monday for support at a live package sorting facility. You will be responsible for troubleshooting hardware and software issues in the facility. You will also ...

  • Warren Henry Automotive Group

    IT Support Specialist

    1 week ago

    Warren Henry Automotive Group Doral, United States

    IT Support Specialist · US-FL-North Miami · Job ID: · Type: · Full-Time · # of Openings: · 2 · Category: · Information Technology · Main Campus · Overview · Performs technical work in the maintenance, support, and installation of computer and peripheral equipment to ensur ...

  • Ecisolutions

    Product Support Specialist

    3 weeks ago

    Ecisolutions Doral, United States

    For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and ...

  • Usiinc

    Operations Support Specialist

    2 days ago

    Usiinc Doral, United States

    Operations Support Specialist page is loaded **Operations Support Specialist** · **Operations Support Specialist** · locationsMiami, FL · time typeFull time · posted onPosted 9 Days Ago · job requisition idR · **We are looking for individuals who are eager to develop and appl ...

  • WestCare Foundation

    Peer Support Specialist

    1 week ago

    WestCare Foundation Doral, United States

    Job Details Job Location Miami Blue Lagoon Drive - Miami, FL Position Type Full Time Education Level High School Salary Range $ $21.63 Hourly Description POSITION SUMMARY:Person in this position is responsible for providing peer leadership, outreach, advocacy, coaching, and recov ...

  • NavitsPartners

    Technical Product Support Specialist

    1 week ago

    NavitsPartners Doral, United States

    Technical Product Support Analyst · General Characteristics: · Responsible for providing post-sales technical product support. · This includes, but is not limited to, analyzing customers' business needs and developing technical requirements, preparing technical responses to Req ...

  • Tryfacta, Inc.

    Elections Support Specialist

    1 week ago

    Tryfacta, Inc. Doral, United States

    START ASAP- Election Support Staff - Desktop Roles in Miami-Dade County; this is a unique opportunity to engage in the democratic processes for the County. · We are looking for Staff Members who come in for In-Person interview and the date will be confirmed upon your confirmation ...

  • Apex Systems

    PC Support Specialist – C-Suite

    3 weeks ago

    Apex Systems Doral, United States Contract

    Job#: · Job Description: · Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. · Position: PC ...

  • Digital Prospectors

    Information Technology Support Specialist

    1 week ago

    Digital Prospectors Doral, United States

    Position: · Information Technology Support Specialist · Location: · Miami, FL (Onsite) · Length: · 4 months (Possible Contract to Hire) · Job Description: · Our client is looking for an Information Technology (IT) Support Specialist who will report directly to the Director of ...

  • Digital Prospectors

    Information Technology Support Specialist

    1 week ago

    Digital Prospectors Doral, United States

    Position: Information Technology Support Specialist · Location: Miami, FL (Onsite) · Length: 4 months (Possible Contract to Hire) · Job Description: · Our client is looking for an Information Technology (IT) Support Specialist who will report directly to the Director of Globa ...

  • Planet Technology USA

    Information Technology Support Specialist

    19 hours ago

    Planet Technology USA Doral, United States

    IT Support Specialist · Onsite in Miami · 4 months contract, potential for hire · 2-4 years of experience · Responsibilities: · Coordinate setup, maintain, and track all technology equipment. · *Manage asset disposition of old equipment. Assist in troubleshooting Tier I and ...

  • Planet Technology USA

    Information Technology Support Specialist

    1 week ago

    Planet Technology USA Doral, United States

    Onsite in Miami · 4 months plus · duration · IT Support Specialist · * Coordinate setup, maintain, and track all technology equipment on the campus. Manage asset disposition of old equipment. Assist in troubleshooting Tier I and Tier II issues and notification of enterprise probl ...

  • Lukos

    Global Force Management Support Specialists

    2 weeks ago

    Lukos Doral, United States

    Global Force Management Support Specialists · Minimum Qualifications Summary · Certification & Education · N/a · Experience Required · Minimum of 10 years prior military experience. · 3 years GFM experience (and/or unit deployment manager equivalent experience) depicting a f ...

  • Health Coalition LLC

    Sales Support/Customer Service Specialist

    1 week ago

    Health Coalition LLC Doral, United States

    Job Description · Job DescriptionSales Support/Marketing Specialist · During these challenging times Health Coalition is continuing our search for Super Stars to join our team. We understand the uncertainty of when self isolation will end and thus are unable to provide a specifie ...

  • Colliers International

    Technical Support Specialist

    4 weeks ago

    Colliers International Doral, United States

    Technical Support Specialist page is loaded · Technical Support Specialist · Apply · locations · Miami, Florida, United States of America · time type · Full time · posted on · Posted 2 Days Ago · job requisition id · JR13716 · Make your next move an expert one. · At Co ...

  • SIGOOK® - STAFFING

    Technical Support Specialist

    1 week ago

    SIGOOK® - STAFFING Hialeah, United States

    Job Description · Job DescriptionOur client is a technology-driven, electronics manufacturing company in the rapidly evolving security access and access control industry. We are looking for a Tech Support Specialist that is dedicated and self-starter with an interest in a long-te ...

  • Staffmark Group

    Operations Support Specialist

    4 days ago

    Staffmark Group Hialeah, United States

    Are you ready for the next step in your career? Advantage xPO has a full-time opportunity for an Operations Support Specialist in Hialeah, FL. Get your resume to the top of the pile with Advantage xPO. We are ready to help get your career journey headed in the right direction. · ...

  • University of Miami - Miller School of Medicine

    Research Support Specialist

    3 weeks ago

    University of Miami - Miller School of Medicine Doral, United States

    Current Employees: · If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review ...

  • Car-Part

    Software Support Specialist

    1 day ago

    Car-Part Hialeah, United States

    Job Description · Job DescriptionPrimary Purpose: Provide client support and technical issue resolution via remote access software tools, email, phone, and messaging · Major Tasks and Responsibilities: · 1) Provide support to assigned customers using Car-Part software and service ...

  • Insight Global

    2nd Shift Information Technology Support Specialist

    1 week ago

    Insight Global Doral, United States

    Interview Process: 1 round in person (or virtual if needed) · Must Haves · 2+ years of IT Support Experience (Hardware and Software) · Plusses · Logistics/Warehouse/Distribution environment experience · Vendor or asset management experience · Bilingual (Spanish and English · Day ...