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    • Senior Operations Supervisor- Transportation - lebanon - Penske Truck Leasing Co., L.P.

    Penske Truck Leasing Co., L.P.
    Penske Truck Leasing Co., L.P. lebanon

    1 month ago

    Default job background
    Description

    Job Title: Sr. Operations Supervisor

    Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, cross docking and customer service operations in a manner consistent with company services and cost objectives.

    Shift: Monday-Saturday. Leadership members are to be present 30 minutes prior to the start of shift and may have to work on off-shift as needed. Flexibility required around peak season, holiday, short staffed, and business needs.

    Salary: $72,000 (estimated)

    Main Responsibilities

    People

    • Communicate performance standards that are specific and measurable.
    • Interview hourly associates and provide recommendations for hire.
    • Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.

    Operations

    • Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control.
    • Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations.
    • Assist in new associate training.
    • Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift.

    Finance

    • Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc.
    • Understand the relationship between decision-making and profitability.
    • Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.

    Safety

    • Ensure day-to-day management and associate activities are in alignment with the location safety strategy.
    • Provide associates with communication, training, feedback, and direction to ensure safe performance.
    • Ensure compliance with all applicable regulatory agencies and company policies and procedures.

    Growth/Customer Experience

    • Understand the location-specific customer goals & objectives.
    • Ensure the customer knows that we are committed to helping them meet their objectives.
    • Determine areas that could benefit from Continuous Improvement efforts.

    Fleet/Assets

    • Properly plan work assignments to ensure effective use of fleet/warehouse equipment.
    • Work with hourly associates to ensure they understand safe and efficient operation of equipment.

    Qualifications: 2-4 years related functional experience, High School Diploma or equivalent required, Bachelors Degree preferred, Strong written/oral communication and organizational skills required, Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required, Regular, predictable, full attendance is an essential function of the job, Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

    Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

    While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

    Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

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