Patient Experience Advocate (6507) - Phoenix
2 weeks ago

Job summary
The Patient Experience Advocate serves as a key leader in advancing Terros Health's patient experience strategy.This role manages patient concerns, provides direct patient advocacy, concern resolution, leads multi-department service recovery efforts, and provides consultation to clinical and operational leadership.
- Analyzing organization-wide patient experience data
- Developing actionable insights
- Driving measurable improvement through advanced reporting, trend analysis, and cross-functional collaboration.
Job description
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