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- Sr. ServiceNow Developer with experience in IRM module, Security Incident Response (SIR), Expertise in IRM, Cyber Treat Security Management (CSTM), Forms and Report development
- Experience in developing ServiceNow Dashboard, Reports and other system integration capabilities.
- Contribute in development activities.
- Expert in Applications and platform capabilities
- Ensure active participation in ServiceNow release (weekly/bi-weekly)
- Able to work collaboratively with different geographic location team members in USA, Canada, Mexico, India locations,
- 7+ years of relevant experience in selling and delivering ServiceNow solutions.
- 3+ years of relevant experience in ServiceNow IRM Modules and capabilities
- Configures the ServiceNow platform during sprints while sharing knowledge and best practices with Platform Administrators/Developers.
- Complete development, configuration, and workflow administration to support ServiceNow Now and Agent App
- Create and maintain technical documentation regarding development processes,
- Best practice guidelines and other related artifacts (e.g., templates, etc.)
- Experience with implementing ServiceNow Mobile app.
- Experience in design solutions for consumer facing IOS ServiceNow mobile applications.
- Experience in UI/UX mobile development using Mobile development studio.
- Experience in configuring Applets, data items and create layouts and other functions.
- 5+ years of Experience in Web technologies (Web ServicesSOAP/REST, XML, HTML, CSS, HTTP, etc)
- Implement, enhance and integrate ServiceNow platform, service catalog and Service Portal per business requirements in a highly collaborative, inclusive and tolerant environment.
- Identify gaps in the requirement and suggest improvements.
- Excellent communication skills to identify and clarify requirements.
- Work independently to manage timelines and deliverable; provide ongoing communication the stakeholders.
- Excellent relationship building skills; demonstrated conflict management/resolution and or the ability to manage through ambiguity.