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- Ensure incidents and requests are handled according to agreed procedures and maintain accurate documentation for supported components.
- Investigate and resolve system and service problems, documenting all issues within relevant systems.
- Implement agreed remedies and preventative measures, analyzing patterns and trends.
- Provide hands-on support to hardware, software, and telephone users.
- Utilize knowledge of MS Office suite, desktop operating systems, problem management systems, end-user network administration, and basic UNIX/Linux skills.
- Manage user, account, and service provisioning.
- Install and deploy software on endpoints.
- Create structured documentation for complex information and manage configuration of documentation items and files.
- Order IT-related items as needed and communicate effectively with customers, team members, and colleagues.
- Take responsibility for workload and inform others of potential problems, suggesting solutions to ensure continuity of service delivery.
- Bachelor's degree in a technical field.
- Minimum GPA: 3.4.
- U.S. Citizenship.
- Ability to obtain and maintain a U.S. security clearance.
- Strong desire and ability to learn.
- Team-oriented and outgoing personality.
- Paid gym membership.
- Flexible schedules.
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- Continued education and training opportunities.
- Uncapped incentive opportunities.
Information Technology Specialist - Huntsville - Corvid Technologies LLC

Description
Job Title
An Entry-Level Information Technology Specialist is sought by Corvid Technologies to work in Huntsville, Alabama. The ideal candidate will possess a strong desire to learn, ask questions, and pay attention to detail. We value individuals with a positive attitude and a sense of humor who can deliver results.
Candidates with experience in troubleshooting hardware and software issues, managing file system security permissions on Linux and Windows servers, and scripting using PowerShell are preferred. All candidates will be trained on the job and provided with necessary learning materials.
Key Responsibilities
Requirements
About Us
Corvid Technologies is an engineering firm specializing in high-fidelity computational modeling and simulation. With over 300 engineers and scientists, we lead technological innovation. Our fast-paced work environment encourages creativity and collaboration, offering diverse research opportunities and access to cutting-edge technologies.
Why Join Us?
We value our employees, providing a range of benefits, including:
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