- Develops plans and procedures.
- Conducts studies on operations, service, and procedures during the activation of the Department Operations Center.
- Creates training materials for implementation of disaster readiness.
- Trains agency personnel in equipment use.
- Responds to questions regarding systems.
- Performs other preparedness related duties.
- May require extensive travel with some overnight stays.
- Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.
- For more information about our plans, visit: or our
- Dental, vision, and basic life insurance premiums are free after completed . Length of eligibility period is dependent on union representation.
- Paid time off, including vacation, personal, and sick leave.
- 11 paid holidays per year.
- Childbirth/Adoption leave.
- For more information, visit our
- The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.
- OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee's salary. Visit the for more information.
- The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the for more information. Qualifications
- Bachelors or advanced degree in business or public administration
- Experience with researching & analyzing systems &/or procedures (, cost comparisons, quality control comparisons, pro/con listings, process efficiency/effectiveness)
- Experience utilizing mass communication computer applications (, OPHCS)
- Experience working with MS Suite Software (, Excel, Power Point)
- Experience with installation, servicing, diagnosing, calibrating and/or repairing mobile and stationary telecommunications equipment
- Experience in developing and presenting technical training workshops
- Experience in system administration (, system updates, creating accounts, coordinating with system vendor)
- Experience preparing comprehensive written reports summarizing findings and recommendations
- Experience in providing technical assistance or help desk support and training to customers ADA Statement
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COMMUNICATIONS & TECHNOLOGY ANALYST (Management Analyst – PN 20013622) - HYBRID - Columbus, United States - Ohio Department of Developmental Disabilities
Description
Primary Location
:United States of America-OHIO-Franklin County-ColumbusWork Locations
:Health Department Building246 North High Street1st FloorColumbus43215Organization
:HealthClassified Indicator:ClassifiedBargaining Unit / Exempt:Bargaining UnitSchedule
:Full-timeWork Hours:M-F 8AM-5PMCompensation:$23.49/hourlyUnposting Date
:May 23, 2024, 11:59:00 PMPrimary Job Skill
:Operational and Administrative SupportTechnical Skills:Communications, Customer Service, Emergency Management, Information Technology, Operational and Administrative SupportProfessional Skills:Attention to Detail, Customer Focus, Organizing and Planning, Situational Awareness, Verbal CommunicationCOMMUNICATIONS & TECHNOLOGY ANALYST (Management Analyst – PN HYBRID(240004RW) Job Duties COMMUNICATIONS & TECHNOLOGY ANALYST
(Management Analyst – PN
About Us:
Our mission at the Ohio Department of Health (ODH) is advancing the health and well-being of all Ohioans. Our agency is committed to building a modern, vibrant public health system that creates the conditions where all Ohioans flourish.
The Ohio Department of Health supports a hybrid teleworking model. This position may work a hybrid schedule at the discretion of the manager or supervisor, which will require occasional attendance in the office for training, meetings and other operational needs. Employees must reside within a reasonable distance to their assigned headquarters for compliance with workplace reporting requirements.
The Ohio Department of Health (ODH), Bureau of Health Preparedness (BHP) is seeking a customer support Management Analyst with a technical background to troubleshoot and solve problems with the following systems and equipment's: MARCS radios, OPHCS, Ohio Responds, Ohio TRAIN and OPOD.
The ideal candidate needs to have experience writing technical plans and protocols. Experience with IT solutions, web-based applications, and equipment. Applicants with experience is a plus, as they will provide employee training on systems and equipment's.
Must have strong communication and organizational skills. This position will require collaboration with internal and external stakeholders.
What You'll Do:
Primary Job Duties:
Additional Duties:
Normal working hours are Monday through Friday, 8:00am to 5:00pm. This is an hourly position, with a pay range of #30 on the
What's in it for you:
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Our benefits package includes:
Medical Coverage
Dental, Vision and Basic Life Insurance
Time Away from Work and Work/Life Balance
Employee Development Funds
Ohio Public Employees Retirement System
Deferred Compensation
2 yrs. trg. or 2 yrs. exp. in research & analysis & written documentation of findings.
-Or completion of undergraduate core program in business or public administration or related field of study.
-Or equivalent of Minimum Class Qualifications For Employment noted above.
Job Skills: Operational and Administrative Support
Technical: Communications, Customer Service, Emergency Management, Information Technology
Professional: Attention to Detail, Customer Focus, Organizing and Planning, Situational Awareness, Verbal Communication
Applications of those who meet the minimum qualifications will be further evaluated against the following criteria:
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Knowledge of fiscal management (, accounting, public budgeting); business administration; public administration; programs, operations, laws, rules & procedures of assigned agency*; operations research techniques or statistical techniques used in managerial decision making process. Skill in operation of computers (, desktop, laptop, tablet) & use of business office applications (, word processing, spreadsheet, database);. Ability to deal with many variables & determine specific course of action; gather, collate & classify information about data, people or things; use proper research methods in gathering data; prepare meaningful, concise & accurate reports.
(*)Developed after employment.
ALL ANSWERS TO THE SUPPLEMENTAL QUESTIONS MUST BE SUPPORTED BY THE WORK EXPERIENCE/EDUCATION PROVIDED ON YOUR CIVIL SERVICE APPLICATION.
Unless required by legislation, the selected candidate will begin at Pay Grade #30 , Step 1 of the union (OCSEA) Pay Range Schedule ($23.49 per hour), with an opportunity for pay increase after six months ($24.39) of satisfactory performance and then a yearly raise thereafter.
APPLICATION PROCEDURES:
All applicants must submit a completed Ohio Civil Service Application using the TALEO System. Paper applications will not be considered. Applicants must clearly indicate how they meet the minimum qualifications and/or position specific minimum qualifications. Applicants are also encouraged to document any experience, education and/or training related to the job duties above. An assessment of these criteria may be conducted to determine the applicants who are interviewed.
STATUS OF POSTED POSITION: You can check the status of your application online by signing into your profile. Jobs you applied for will be listed. The application status is shown to the right of the position title and application submission details.
