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    • Member Assist Cart Attendant - Folsom - Sam's Club

    Sam's Club
    Sam's Club Folsom

    1 week ago

    Sam's Club background
    Description

    Position Summary

    We are seeking individuals who take pride in their work to deliver exceptional member experiences. You play a vital role in shaping our members' entire shopping journey by providing a positive first and last impression.

    In the Member Assist Cart Attendant role, you will be responsible for ensuring members see a well-maintained parking lot, which includes assisting members with their purchases and ensuring there are carts ready and available. You will also assist our members by helping them load their vehicles and contribute to creating a great member experience. This requires being constantly on your feet and on the go. Rain or shine, sleet or snow, our members rely on you.

    You will excel if:
    You thrive in fast-paced environments
    You are a multi-tasker at heart
    You prioritize member satisfaction as your top priority
    You can stand for long periods of time while assisting members quickly and accurately
    You are a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

    You will make an impact by:
    Maintaining a positive attitude by smiling, greeting and thanking members
    Providing exceptional customer service to members across the club as needed, answering any questions they may have
    Maintaining a clean, neat, and member-ready area

    The Member Assistant Cart Attendant is a great way to start a fulfilling career at Sam's Club.

    What You'll Do...

    Ensure club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable (for example, out of stock); offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services. Maintain the safety of the facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management. Provide member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness. Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Complete work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. At Sam's Club, we offer competitive pay, performance-based incentive awards, and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see https://one.walmart.com

    Minimum Qualifications

    Outlined below are the required minimum qualifications for this position.

    Preferred Qualifications

    Outlined below are the optional preferred qualifications for this position. Customer Service

    Primary Location

    2495 Iron Pt Rd 11, Folsom, CA 95630-8710, United States of America
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Member assist cart attendant