Event Operations Manager - Orlando, United States - Florida Citrus Sports
Description
Position Description
The Event Operations Manager will manage our New Business segment through the planning and execution of events related to youth, music and soccer. They will assist heavily in execution of all our recurring events, including the Pop Tarts Bowl and the Cheez-It Citrus Bowl. This position reports directly to the Senior Director of Event Operations.
General Responsibilities
Oversee the day-to-day operations of events
Event lead responsible for all event components from contracting, planning, site visits, mapping, research, vendor management, orders, on-site execution, breakdown, financial reconciliation, recap, etc.
Over communicate and partner with all venue departments to plan, setup, execute and tear down all event components
Manage competition schedule of activities
Effectively multi-task numerous events and/or tasks simultaneously
Lead an event team of coordinators and/or interns, including onboarding and training of new team members
Solicit/negotiate bids and invoices for all event services
Work with ground maintenance team to ensure quality of competition surfaces, any restoration needed, pricing and timeline needed for success
Work with local hotel and theme park partners to contract space, tickets, rooms, special events, etc.
Finalize billing and payments of all services and staffing required for event
Responsible for management of financial budget for all event expenditures
Partner with FCS Volunteer team to staff appropriately, including event specific trainings
Oversee all catering and food service requests
Participate in and lead all partner calls, meetings, site visits, trainings, team arrivals and walk throughs main point of contact for clients
Be over vigilant in event preparation, planning, problem solving, client engagement and the overall guest experience, including guest recovery and post event follow-up
Ensure all event deliverables are scheduled, achieved and reconciled
Assist Core Events team as needed with any other event responsibilities
Build out detailed venue layouts, including competition areas, transportation/parking flow, office spaces, special events, etc.
Focus on safety first, including detailed emergency plans and ingress/egress routes
Create yearly recurring event timelines broken down by monthly responsibilities to keep team on track
Record all meeting notes and created detailed recaps to ensure a focus on continued improvements
Other duties as assigned
Qualifications
FCS is looking for the ULTIMATE TEAM PLAYER, a detail-oriented self-starter, who possesses excellent writing, proof reading, computer skills. Strong time management, organizational skills, problem solving and the ability to get things done under pressure are essential. This person will interact with a variety of people and represent FCS accordingly.
Required
Bachelors degree
Minimum 5-8 years experience in a professional setting within the sports, hospitality, or event industry
Minimum 3 years leading a team of individuals
Prior experience developing and managing a budget
Strong computer skills in Microsoft Office Smartsheet preferred
Ability to manage, prioritize and bring to completion multiple projects simultaneously
Must be able to maintain confidentiality of all corporate, personnel and research matters
Attention to detail and adaptability to a changing environment
Ability to lift moderate to heavy event supplies up to 50 lbs. occasionally
Self-motivated, team player with enthusiasm and a professional demeanor
The ability to travel throughout the local Central Florida area
Commitment
This position requires at least forty hours per week and the willingness and ability to work overtime, nights and weekends, including the December holiday season according to the Florida Citrus Sports event schedule. The successful candidate will be required to successfully complete a background check and motor vehicle driving check.
About Florida Citrus Sports
Florida Citrus Sports is a not-for-profit membership organization dedicated to increasing community spirit and pride, promoting tourism, stimulating economic development and ultimately benefiting charities, educational institutions and the quality of life in Central Florida through world-class sports and entertainment events, including the Cheez-It Citrus Bowl, Pop-Tarts Bowl, FC Series and Florida Blue Florida Classic.