Technology Support Specialist - Calumet City, United States - Muskegon Area Employment Consortium

Description

Position Type:
Technology/Computer Technician


Date Posted:
4/11/2024


Location:
High School


Date Available:
April 2024


Closing Date:
05/10/2024


District:
Ravenna Public Schools - website
QUALIFICATIONS and


DUTIES:

• An Associate Degree in a computer related field is preferred.
• Service oriented technical support to all users.
• Diagnose hardware and software problems, and replace defective components.
• Install and maintain a variety of computer systems including networks, printers, scanners, and etc.
• Research and recommend new technologies.
• Become familiar with the employer's network operating system.
• Offer suggestions concerning the access of support and information.
• Help organize and inventory existing IT resources.
• Troubleshooting all computer related problems.
• Maintaining an accurate log of necessary maintenance and repairs.
• Assist with creation and installation of workstation images.
• Create and manage user accounts.
• Enter and process purchase orders for the department.
• Effective communication skills over a variety of platforms (phone, email, text, etc.)
• Carry out other associated tasks when requested during work hours.

PHYSICAL REQUIREMENTS:
Though it is not to be construed as an exhaustive statement of duties, responsibilities, or requirements of all positions, the general content of and requirements for the performance of a Technical Support Specialist are noted below:

• While performing the duties of this job, the employee may occasionally push or lift up to 60 lbs, such as storage boxes
• Specific vision abilities required by this job include close vision, such as to read handwritten or typed material and the ability to adjust focus and work on a computer for extended periods.
• Ability to work in an environment where the noise level is generally moderate, but can be high at times and temperatures are varied.