No more applications are being accepted for this job
- Provides customer service, clerical and administrative support to ensure student compliance with Harvard Division of Continuing Education regulations and policies related to immunizations, immigration, employer partnerships, and English language proficiency.
- With particular emphasis on acting as front-line costumer service to students via email, this role is integral to the successful launch of Summer School 2024.
- This individual will provide support for other front-line staff regarding inquiries by researching requests in DCE's customer relationship management tool, Salesforce.
- Additionally, this individual will update student records to accurately indicate whether students are in compliance with university policies.
- This role provides general administrative, clerical, and customer service support on additional projects, as needed.
- Office/customer service and data entry experience, preferably in a university setting.
- Bachelor's degree or some college preferred.
- Knowledge of FERPA and/or HIPAA. Familiarity with a foreign language, Harvard, and Salesforce highly desirable.
Program Assistant - Cambridge, United States - Integration International Inc
