Pendo Technical Lead - United States - The Computer Merchant

    The Computer Merchant
    The Computer Merchant United States

    5 days ago

    $100,000 - $120,000 (USD) per year
    Description

    JOB TITLE:
    Pendo Technical Lead


    JOB LOCATION:
    Remote

    WAGE RANGE*:
    / hour W2


    JOB NUMBER:

    REQUIRED EXPERIENCE:
    Bachelor's Degree


    • 1+ year of Pendo experience is a plus; basic Pendo knowledge required
    • Familiarity with HTML and CSS is a plus
    • Excellent time and project management skills
    • Analytical mindset, detail-oriented
    • Strong written and verbal communication skills
    • Salesforce experience not required but a plus

    JOB DESCRIPTION

    Purpose On a broad scale this role is responsible for supporting Organizational Change Management team focused on digital transformation initiatives by producing high quality in-app guidance content on Pendo application for internal audience.

    Specifically, the role will include managing and optimizing in-app guidance content through the use of industry best practices and the use of data and analytics.

    This role will also include producing data-driven analysis of user behavior.
    What will you focus on in this role?


    • Create high-quality, internal customer-facing content via Pendo, with timely delivery
    • Work closely with Change Management Specialists and Product Managers to proactively identify in-app content need
    • Create in-app content ranging from badges to guide walkthroughs based on identified needs and requirements
    • Optimize UI/X of in-app content via A/B testing and creatively identify ways to improve content engagement and overall customer in-app experience
    • Support effective Pendo in-app content QA and testing
    • Troubleshoot with Pendo Support and Account team to solve any issue
    • Utilize Pendo Analytics capabilities to provide data-driven analysis of user behavior and recommendations to improve platform UI/X
    • Support Change Management Specialists and Product Managers on Pendo analytics related requests
    • Support problem solving and data analytics related to digital adoption metrics
    • Act as a subject matter expert for Pendo capabilities
    • Assist in training other team members and stakeholders on how to create and manage content effectively and how to consume analytics effectively via Pendo
    • Establish and maintain relationships with external vendor partners to support Pendo content development, technical troubleshooting, and analytics
    • Maintain familiarity with latest with Pendo product capabilities and adopt these insights into daily work
    • Stay updated with the latest trends, best practices, and competitor strategies in in-app content development
    • Identify and recommend process improvements to internal stakeholders
    Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

    • While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
  • Work in company

    Technical Lead

    Only for registered members

    Description · We are seeking a high-caliber Technical Lead to guide our engineering team through complex architectural challenges and drive the execution of our product roadmap. In this role, you will balance deep hands-on technical expertise with strategic leadership, ensuring o ...

    United States $130,000 - $190,000 (USD) per year

    1 week ago

  • Work in company Remote job

    Technical Lead

    Only for registered members

    We're looking for a Technical Lead to join our team remotely with an async-friendly culture. · This role will be foundational in shaping the technical architecture that powers care delivery at scale. ...

    United States

    1 month ago

  • Work in company

    Technical Lead

    Only for registered members

    Description · We are searching for an innovative technical lead to join our company. As the technical lead, you will oversee the company's technical team and all projects they undertake, analyze briefs, write progress reports, identify risks, and develop work schedules. You shoul ...

    United States $38,000 - $135,000 (USD) per year

    1 week ago

  • Work in company

    Technical Lead

    Only for registered members

    About Pomp: building an all-in-one business-in-a-box platform for estheticians, skincare experts, and med spas. · Originally built without AI,Pomp is now entering a critical phase: transforming our platform into an AI-native ecosystem · We are seeking a highly strategic Technical ...

    United States

    1 month ago

  • Work in company Remote job

    Technical Lead

    Only for registered members

    Job Summary · Technical Lead / Solution Architect – Power Platform · Remote | Full-Time | Senior Level · Overview · We are seeking a Technical Lead / Solution Architect with deep expertise in the Microsoft Power Platform to lead the architecture and development of a modern workfl ...

    United States $130,000 - $190,000 (USD) per year

    4 hours ago

  • Work in company

    Technical Lead

    Only for registered members

    · Job Title · Technical Lead (TLM) – Static-Analysis/Compilers or Agentic AI · Location: United States (Remote or Hybrid) · Employment Type: Full-time · Overview · Code Metal is building a new generation of software engineering tools that help teams analyze, transform, and depl ...

    United States $130,000 - $190,000 (USD) per year

    1 week ago

  • Work in company Remote job

    Technical Lead

    Only for registered members

    We are seeking an experienced Engineering Technical Lead to oversee the design, development, and operation of distributed application architectures that power mission-critical APIs and data services. This role combines hands-on technical leadership with strategic oversight, ensur ...

    United States

    1 month ago

  • Work in company

    Technical Lead

    Only for registered members

    The Technical Lead provides hands-on technical leadership for security remediation and AO Comms execution. · This role translates findings into sprint-ready work, leads solution design, and ensures high-quality, · first-time-right delivery across applications and platforms.Triage ...

    United States

    1 month ago

  • Work in company

    Technical Lead

    Only for registered members

    About Solace · Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and givi ...

    United States $120,000 - $150,000 (USD) per year

    6 days ago

  • Work in company

    Technical Lead

    Only for registered members

    Versar is currently seeking a Technical Lead to join our team. · ...

    United States

    3 weeks ago

  • Work in company Remote job

    Technical Lead

    Only for registered members

    We are seeking a seasoned Technical Lead to drive the design, development and delivery of robust scalable secure financial systems and payment processing solutions This role demands hands-on leadership deep technical expertise across front-end and back-end technologies and a stra ...

    United States

    1 month ago

  • Work in company

    Technical Lead

    Only for registered members

    We are seeking a Technical Lead to join our team. The Technical Lead will serve as the primary technical subject matter expert (SME) for the program and will be responsible for identifying non-covered repairs, proposing alternatives to the customer-approved product list and all o ...

    United States

    3 weeks ago

  • Work in company

    Technical Lead

    Only for registered members

    Versar Global Solutions is seeking a Technical Lead to join their team. The position will serve as the primary technical subject matter expert for the program, responsible for supporting the program and identifying non-covered repairs. · Provide remote and onsite technical suppor ...

    United States

    3 weeks ago

  • Work in company Remote job

    Technical Lead

    Only for registered members

    A technical lead for Workday managing HCM and Finance implementation playing a critical role in ensuring the successful configuration and ongoing support of Workday within the organization. · ...

    United States

    1 month ago

  • Work in company

    Technical Lead

    Only for registered members

    Description · Position Title: Technical Lead · Location: 318 Seaboard Lane, Ste. 110, Franklin, TN 37067 · Company: Specialist Resources Global, Inc.  · Position Responsibilities:  · Lead the AHM Solutions development team in planning work for current sprint, and analysing requir ...

    United States $130,000 - $190,000 (USD) per year

    1 week ago

  • Work in company

    Technical Lead

    Only for registered members

    Versar Global Solutions is seeking a Technical Lead to join their team. This position will serve as the primary technical subject matter expert (SME) for the program. · Be knowledgeable of contract scope as it applies to ESS. · Knowledge of customer specifications and standards. ...

    United States

    3 weeks ago

  • Work in company

    Technical Lead

    Only for registered members

    Description · Role Overview: We are seeking a highly skilled Senior IT Developer with extensive experience in Angular web app development and hybrid mobile application development. The ideal candidate will possess a Bachelor's or Master's degree in Computer Science or a related f ...

    United States $130,000 - $190,000 (USD) per year

    1 week ago

  • Work in company

    Technical Lead

    Only for registered members

    Description · Job Responsibilities: · ● Code, test and operate based Components & Services · ● Enabling the team by guiding and providing support in resolving Service related issues · ● Ensure Quality of deliverables adhering to coding standards and Best practices · ● Participat ...

    United States $130,000 - $190,000 (USD) per year

    1 week ago

  • Work in company

    Technical Lead

    Only for registered members

    Description · Responsibilities :  · - Building a full stack project, a React Native & React application  · - Set and enforce high code standards for all our React Native applications.  · - Be involved in feature requirements discussions.  · - Build pixel-perfect, buttery smooth U ...

    United States $130,000 - $190,000 (USD) per year

    1 week ago

  • Work in company Remote job

    AWS Technical Lead

    Only for registered members

    This is a remote position for an AWS Technical Lead. The candidate should be strong in AWS and other related technologies. · Own and drive technical implementation and operations of core technical components. · Provide support to Product development teams by setting up CICD pipel ...

    United States

    1 month ago

  • Work in company

    Technical Lead, DevOps

    Only for registered members

    · About Atria  · Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care in New York, South Florida, Los Angeles (2026), and through 24/7 telemedicine globally. · Our multi-specialty team of 60+ top in-house physicians provi ...

    United States

    1 week ago

Jobs