Jobs
>
Lalande-de-Pomerol

    front office ops manager - Miami, United States - Dimension Hospitality

    Dimension Hospitality
    Dimension Hospitality Miami, United States

    3 weeks ago

    Default job background
    Description
    Job Type Full-timeDescription

    Reports To:
    General Manager, Director of Rooms, Front Office ManagerSupervises: Reservations, Guest Services Representative, PBX Operator, Bell Staff, Concierge, Night Audit

    Job Purpose:

    To maintain a high quality of services offered to guests through management of the functional areas of reservations, guest registration, bell services, telephone services and guest accounting so as to maintain established operational standards and maximize profits of the hotel.

    Concierge and garage services may also report to this position.


    Job Responsibilities:

    Supervise Front Desk staff:
    hiring, firing, performance evaluations, training, and development. Schedule staff according to labor standards and forecasted occupancy.
    Maintain standards of guest service quality. Contribute to the profitability and guest satisfaction perception of other hotel departments. Increase level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image.
    Achieve budgeted revenues and expenses and maximizes profitability related to the guest services department.

    Develop short term and long term financial and operational plans for the guest service department which relate to the overall objectives of the hotel.

    Participate in the preparation of the annual hotel budget.
    Manage the reservation function to maintain highest possible room occupancy and average daily rate through suggestive selling by employees.
    Maintain procedures for credit control and handling of financial transactions, security of monies, guest security and emergency procedures.
    Receive departmental related guest complaints and ensures corrective action is taken.
    Ensure staff uses guest interaction skills. Reward employees who meet/exceed guest expectations.
    Other duties as assigned.


    Job Skills:
    Analyze and interpret business records and statistical reports; interpret policies established by administrators.
    Use mathematical skills to interpret financial information and prepare budgets.
    Understand the government regulations covering business operations.
    Make business decisions based on production reports and similar facts, experience, and opinion. Plan and organize the work of others.
    Change activity frequently and cope with interruptions. RequirementsEducationBachelor's Degree in Management, Hotel Administration, Business or related field.

    Experience Minimum 1 year experience on night audit, 2 years experience in front desk operations, and 1 year experience in either direct sales or retail trade; OR, an equivalent combination of education and experience.

    Salary Description $50,000.00 Yearly


  • CBRE Miami, United States

    Engineering Ops Manager · Job ID · 169652 · Posted · 30-May-2024 · Service line · GWS Segment · Role type · Full-time · Areas of Interest · Engineering/Maintenance · Location(s) · Miami - Florida - United States of America · **About the Role:** · As a CBRE Engineeri ...

  • Lennar Homes

    Senior Manager HR Ops

    4 weeks ago


    Lennar Homes Miami, United States

    Overview: · The Sr. Manager of IT Operations will work as part of the Lennar HR Technology team and will be responsible for leading various efforts and complex projects pertaining to all technology within the HR Operations value stream. This incumbent will own the end-to-end cus ...

  • Lennar Corp.,

    Senior Manager HR Ops

    3 weeks ago


    Lennar Corp., Miami, United States Full time

    Overview · The Sr. Manager of IT Operations will work as part of the Lennar HR Technology team and will be responsible for leading various efforts and complex projects pertaining to all technology within the HR Operations value stream. This incumbent will own the end-to-end cust ...


  • Dimension Hospitality Miami, United States

    Job Type · Full-time · Description · Reports To: General Manager, Director of Rooms, Front Office Manager · Supervises: Reservations, Guest Services Representative, PBX Operator, Bell Staff, Concierge, Night Audit. · Job Purpose: To maintain a high quality of services offered ...


  • AEG FUELS Miami, United States

    Company Description: · Associated Energy Group, LLC (dba AEG Fuels) is a global aviation fuels and services supply chain management company. The company's core business is the marketing and financing of fuel supply and logistics solutions for the world's largest airlines, militar ...

  • Insight Global

    Clinical Educator

    1 week ago


    Insight Global Miami, United States

    All duties and responsibilities are to be performed in accordance with VITAS Healthcare Corporation's policies, procedures, guidelines, contractual commitments and governmental regulations. · In collaboration with multiple stakeholders (WFDT team, Clinical Ops, Regional Educators ...


  • Canela Media Miami, United States

    Canela Media ) is the fastest-growing Latina-founded media and entertainment company in the United States and Latin America with OTT properties including Canela.TV, Canela Music and Canela Kids. The company is a true start-up, founded in 2019 and backed by the most reputable inve ...

  • Insight Global

    Clinical Educator

    1 day ago


    Insight Global Miami, United States

    All duties and responsibilities are to be performed in accordance with VITAS Healthcare Corporation's policies, procedures, guidelines, contractual commitments and governmental regulations. · • In collaboration with multiple stakeholders (WFDT team, Clinical Ops, Regional Educato ...


  • Paradigm Search Group Miami, United States

    Join one of Miami, Florida's most highly regarded cosmetic surgery practices. This is a well established practice with a robust referral base and support resources. An experienced staff will handle all management responsibilities allowing you to focus on surgery and patient care. ...


  • Wheels, Inc. Miami, United States

    **Warehouse Supervisor** · **Department:** City Ops - Shift Supervisors **Location:** Miami, FL · **Warehouse Supervisor** · **Department:** · City Ops - Warehouse · **Office:** · USA - Miami - Florida · **Job Overview:** · **Wheels is a last-mile, shared electric vehicle ...


  • Braman Motors Inc Miami, United States

    Braman Miami is looking for Dent Repair Technicians. This is your opportunity to work with a company that has been trusted in the South Florida community for over 50 years. · The Paintless Dent Repair Technician is responsible for repairing automotive dent damage and to provide e ...


  • National Guard Employment Network Miami, United States

    Job Description · ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spou ...


  • Galatea Bio, Inc. Miami, United States

    Who We AreGalatea Bio is an innovative, venture backed biotechnology company with a mission of advancing precision health for all. Galatea Bio was founded by pioneers in the population genetics and bioinformatics industry that identified a gap in the way that population studies w ...


  • Galatea Bio, Inc. Miami, United States

    Who We Are · Galatea Bio is an innovative, venture backed biotechnology company with a mission of advancing precision health for all. Galatea Bio was founded by pioneers in the population genetics and bioinformatics industry that identified a gap in the way that population studi ...

  • Returnmates

    Operations Manager

    1 week ago


    Returnmates Miami, United States

    Sway (formerly Returnmates) is a fast-growing, LA-based technology and logistics startup that enables consumers to return online purchases without leaving their home. Our mission is to make online shopping more enjoyable by providing a return experience that's as seamless as the ...

  • NewCareers

    Category Manager

    6 days ago


    NewCareers Miami, United States

    Location Miami - The Bahamas, FL · No Remote **International Assignment. This position is based in Nassau, The Bahamas.** · **2 Year Contract.** · Chain of grocery supermarkets, employing 900 with 8 locations serving 100,000 customers with planned expansion. · **Responsibilit ...

  • Cameron Craig Group

    Category Manager

    6 days ago


    Cameron Craig Group Miami, United States

    Location Miami - The Bahamas, FL · No Remote **International Assignment. This position is based in Nassau, The Bahamas.** · **2 Year Contract.** · Chain of grocery supermarkets, employing 900 with 8 locations serving 100,000 customers with planned expansion. · **Responsibilit ...


  • The Judge Group Miami, United States

    Built on the purpose of nourishing a better life, Wild Fork sets out to transform the way we shop for and consume protein. By controlling every step of the process from farm to fork, we bring you the biggest selection of highest quality meat and seafood at the most affordable pri ...


  • LanceSoft Miami, United States

    Job Title: Fiber Change Management Analyst · Location: Rochester or Miami Location · Duration: 3 PM to 11 PM. M-F · Job Responsibilities: · Maintenance Coordination- Internal and Vendor Maintenance Management. MOP Assessment. Maintenance Event Approval. Impact Analysis- Circui ...


  • JBS Foods Miami, United States

    Built on the purpose of nourishing a better life, Wild Fork sets out to transform the way we shop for and consume protein. By controlling every step of the process from farm to fork, we bring you the biggest selection of highest quality meat and seafood at the most affordable pri ...