- This role is responsible for the day-to-day management of service level, site efficiency/occupancy and agents to ensure adherence to schedule and compliance within established parameters during real-time situations.
- Maintain established thresholds for schedule adherence online states off phone events agent states that are not pre-approved must be limited ACW long calls Aux modes monitor technical issues causing idle time high call volume excessive general use of Aux ACW agent population shrink generate inclusive alerts as required by client internal leadership report switch performance attendance adherence documentation outages staffing impacts thrive as a team player fast paced high energy change oriented environment adhere TP policies procedures communicate infractions proper TP management immediately qualifications include 90 days current position internal applicants 6 months Call Center Operations Workforce experience customer service skills verbal written communications flexible schedules proficiency excel background checks may include drug tests credit checks an equal opportunity employer teleperformance
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· Overview · About TP · TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. · With more than 500,000 inspired and passio ...
North Lauderdale, Florida, United States19 hours ago
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+ Monitor established thresholds for schedule adherence and online states. · + Communicate with operations management to resolve issues identified in duties above. · + Generate inclusive alerts for situations that could disturb service level or efficiency. · <+ Report as required ...
North Lauderdale1 month ago
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About TP TP is a global digital business services company We deliver the most advanced digitally powered business services to help the worlds best brands streamline their business in meaningful and sustainable ways With more than 500000 inspired and passionate people speaking mor ...
Margate Full time2 months ago
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The Workforce Management Real · Time Analyst is responsible for day-to-day management · of service level and site efficiency in a fast-paced environment.Monitor established thresholds for schedule adherence. · Communicate with operations management to resolve issues. · Partner ...
North Lauderdale, FL1 month ago
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This part-time credit analyst role involves reviewing customer credit applications, working with finance companies to process approvals, communicating with customers when additional info is needed. · ...
Sunrise, FL Part time3 weeks ago
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Responsible for day to day management of service level, site efficiency/occupancy and agents to ensure adherence to schedule and compliance within established parameters during real time situations. · ...
North Lauderdale, FL1 month ago
- Work in company
Senior Data Analyst-Business Growth Strategy, Full-time (26509) BHC
Only for registered members
The Sr. Data Analyst – Business Growth Strategy plays a critical role in supporting the organization's growth priorities by gathering, · analyzing, · and translating complex market, · physician, · and financial data into actionable insights. · ...
Fort Lauderdale, FL Full time1 month ago
- Work in company
Senior Data Analyst-Business Growth Strategy, Full-time (26509) BHC
Only for registered members
The Sr. Data Analyst – Business Growth Strategy plays a critical role in supporting the organization's growth priorities by gathering, · analyzing,and translating complex market physician and financial data into actionable insights. · ...
Fort Lauderdale Full time1 month ago
- Work in company
Financial Analyst II, Physician Practice Admin, Full-time days (27585) BHPG
Only for registered members
Provides analytical, technical support and expertise in the utilization of financial databases. Creates data reports district wide and specialized data requests. · Bachelor · ...
Fort Lauderdale Full time3 weeks ago
- Work in company
Registered Behavior Technician ~ Coral Spring, and Pompano Beach
Only for registered members
We are changing the face of ABA Therapy while improving patient outcomes one relationship at a time. · ...
Pompano Beach $22 - $28 (USD)1 month ago
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We're seeking a Board Certified Behavior Analyst (BCBA) who wants to make an impact, focus on clinical excellence, and finally achieve work-life balance. · We need a BCBA with at least 1 year experience to be the Behavior Analyst of the Success on the Spectrum Pompano Beach locat ...
Pompano Beach1 month ago
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Join Our Team as a Financial Analyst Are you a numbers enthusiast with a passion for finance Do you thrive in dynamic environments and have a knack for turning data into actionable insights If so we have the perfect opportunity for you Please be advised that this is an on-site po ...
Pompano Beach3 weeks ago
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The Flow Cytometry Analyst is responsible for daily data analysis and technical interpretation of all flow cytometry data generated in the clinical cytometry laboratory. · C · R · ...
Pompano Beach1 month ago
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The position requires a substitute teacher to fill in for absent teachers. The ideal candidate should have earned sixty (60) semester credit hours from an accredited institution and have bilingual skills preferred but not required. · Earned sixty (60) semester credit hours from a ...
Pompano Beach1 month ago
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Registered Behavior Technician · Butterfly Effects' Mission is to make a socially meaningful change in the lives of children and families by hiring passionate, caring people to serve those affected by autism. Children and families are at the heart of our work, and we take care of ...
Pompano Beach $23 - $25 (USD) Part time2 weeks ago
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The Data Analyst I drives operational efficiency by leveraging internal and external datasets to support cross-functional teams and clients.This role utilizes a foundational technical suite—including Excel, MS-SQL, BigQuery, Tableau, and Looker—to query complex data and present a ...
Pompano Beach $15,080 - $65,000 (USD)1 month ago
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Pompano Beach, FL - Manufacturing Operator II (12+ months) · Sets up, operates and break down filling, labeling and packaging equipment per SOPs. · Monitors line performance and adjust as necessary. · ...
Pompano Beach1 month ago
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The Manufacturing Operator II will set up operate and break down filling labeling and packaging equipment per SOPs Monitors line performance and adjust as necessary Interprets instructions and specifications. · ...
Pompano Beach1 month ago
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The Data Analyst I drives operational efficiency by leveraging internal and external datasets to support cross-functional teams and clients.This role utilizes a foundational technical suite—including Excel, MS-SQL, BigQuery, Tableau, · and Looker—to query complex data and present ...
Pompano Beach $15,080 - $65,000 (USD)3 weeks ago
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We are seeking a Manufacturing Operator II to join our team at Net 2 Source Inc. · Sets up, operates and break down filling, labeling and packaging equipment per SOPs. · ...
Pompano Beach1 month ago
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· Job Summary: · Marketing Data Analysis II is a core discipline at Stirista. The Marketing Data Analyst II will work closely with the Product and Account Management teams to structure, visualize and analyze data coming from website activity, email, digital campaigns and CTV cam ...
Pompano Beach $15,080 - $100,000 (USD)1 week ago
Workforce Management Real Time Analyst - Pompano Beach, FL - Teleperformance
Description
Workforce Management Real Time Analyst
We are seeking a highly skilled Workforce Management Real-Time Analyst to join our team at Teleperformance.
The ideal candidate will have 6 months of Call Center Operations or Workforce experience, solid customer service skills, strong verbal and written communication skills, flexibility with ability to work any schedule based on business needs, proficiency in using email, extended email functions, word processing and advanced spreadsheets in Excel format.
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Workforce Management Real Time Analyst
Only for registered members North Lauderdale, Florida, United States
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Workforce Management Real Time Analyst
Only for registered members North Lauderdale
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Workforce Management Real Time Analyst
Full time Only for registered members Margate
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Workforce Management Real Time Analyst
Only for registered members North Lauderdale, FL
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Part-Time Credit Analyst
Part time Only for registered members Sunrise, FL
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Workforce Management Real Time Analyst
Only for registered members North Lauderdale, FL
-
Senior Data Analyst-Business Growth Strategy, Full-time (26509) BHC
Full time Only for registered members Fort Lauderdale, FL
-
Senior Data Analyst-Business Growth Strategy, Full-time (26509) BHC
Full time Only for registered members Fort Lauderdale
-
Financial Analyst II, Physician Practice Admin, Full-time days (27585) BHPG
Full time Only for registered members Fort Lauderdale
-
Registered Behavior Technician ~ Coral Spring, and Pompano Beach
Only for registered members Pompano Beach
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Board Certified Behavior Analyst
Only for registered members Pompano Beach
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Financial Analyst
Only for registered members Pompano Beach
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Flow Analyst
Only for registered members Pompano Beach
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long term substitute- social sciences
Only for registered members Pompano Beach
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Registered Behavior Technician RBT- Part Time
Part time Only for registered members Pompano Beach
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Data Analyst
Only for registered members Pompano Beach
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Manufacturing Operator II
Only for registered members Pompano Beach
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Manufacturing Operator II
Only for registered members Pompano Beach
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Data Analyst
Only for registered members Pompano Beach
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Manufacturing Operator II
Only for registered members Pompano Beach
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Marketing Data Analyst II
Only for registered members Pompano Beach