Receptionist/Dispatcher - Winston-Salem, United States - SERVPRO of West Forsyth County

Description

Job Description

Job Description

SERVPRO of West Forsyth County is hiring a Receptionist/Dispatch Coordinator

Benefits:

• Competitive compensation
• Paid training
• Career progression
• Personal and professional development

And more

As the Dispatch Coordinator you will assist with scheduling a team to the customer's location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need, you could thrive in this environment

Key Responsibilities

• Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
• Review and maintain the scheduling software so that appropriate teams are routed accordingly
• Perform detailed and accurate data entry
• Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications
• Collaborate and assist with other departments, as needed

Position Requirements

• High school diploma/GED (preferred)
• At least 2 years of customer service and/or office-related experience
• Prior dispatch experience preferred
• Ability to multitask and to remain detail orientated
• Knowledge of local geographical area is preferred
• Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary.

Starting pay is based on experience, with the possibility of overtime pay

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever.

Company DescriptionSERVPRO is a trusted leader in the restoration industry with over 1,700 Franchises in the U.S. and Canada. Whether you need help with emergency flood damage or your upholstery cleaned, you can depend on SERVPRO of West Forsyth County. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Storm Damage Restoration
Cleaning Services
Building Services
Commercial Services

Company Description

SERVPRO is a trusted leader in the restoration industry with over 1,700 Franchises in the U.S. and Canada. Whether you need help with emergency flood damage or your upholstery cleaned, you can depend on SERVPRO of West Forsyth County. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:\r
\r
Water Damage Restoration\r
Fire Damage Restoration\r
Mold Remediation\r
Storm Damage Restoration\r
Cleaning Services\r
Building Services\r
Commercial Services