Program Manager - Denver, United States - Arrow ECS

    Arrow ECS
    Arrow ECS Denver, United States

    4 weeks ago

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    Description
    Position:
    Program Manager
    Job Description:

    Summary

    This position will be responsible for the day-to-day sales activity, sales support, and customer service tasks for customers and assigned accounts, including placement and analysis of complex orders and functions. It will also help build long-term business relationships with customers, research and respond to customer inquiries, maintain efficiencies in operational processes and procedures, and serve as a liaison between Arrow's internal resources (field sales, inside sales, manufacturing facilities, purchasing, and other corporate departments), suppliers, and customers, and serve as a subject matter expert in customer meetings.

    Work Arrangement:
    • Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.
    What You Will Be Doing:
    • As a Program Manager, you are responsible for managing the end-to-end experience with our customers/programs
    • Load new customer purchase orders into our Oracle-based system
    • Maintain and status existing orders to deliver products based on customer material due dates
    • Hold reoccurring status calls with customers to go over shortages and manufacturing updates
    • Closely monitor inventory levels to maximize turns
    • Invoice orders and maximize gross profit dollars
    • Responsible for maintaining a comprehensive and in-depth understanding of the Arrow Supply Chain Process.
    • Make recommendations on process enhancements.
    • Develop software applications in Excel, Access, and/or Focus (but not limited to such programs) in order to support complex supply chain business objectives.
    • Work directly with customers and SCSM(s), utilizing the Arrow Supply Chain process to define the implementation requirements to ensure a successful supply chain engagement.
    • Develop related documentation/procedures required in support of all new supply chain solutions of our more complex engagements.
    • Evaluate new opportunities with the field, as well as with our SCSM(s) to determine and develop the appropriate implementation strategy required to meet the needs of the supply chain engagements.
    • Develop new support models as required to maximize the overall performance of our supply chain solutions.
    • Support new supply chain engagements from concept through implementation
    • Review and analyze the performance of existing accounts and provide direct support as needed with branch personnel for any recommended changes necessary to improve account performance.
    • Troubleshoot to identify root causes and trends and make recommendations to improve.
    • Develop advanced Focus spreadsheets and/or database solutions that support the needs of complex supply chain engagements.
    What We Are Looking For:
    • It typically requires a four-year degree and a minimum of five years of related experience, or an advanced degree without experience or equivalent work experience.
    • Strong Excel Skills
    • Working knowledge of the electronic component marketplace
    • Understand the manufacturing process flow
    • Technically Savvy
    What's In It For You

    At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
    • Medical, Dental, Vision Insurance
    • Onsite Gym
    • Caf
    • 401k, With Matching Contributions
    • Paid Time Off
    • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
    • Growth Opportunities
    • Short-Term/Long-Term Disability Insurance
    • And more
    #LI-PC1

    Annual Hiring Range/Hourly Rate:

    $77, $99,000.00

    Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

    Location:
    US-CO-Denver, Colorado (Panorama Arrow Building)

    Time Type:
    Full time
    Job Category:
    Supply Chain Services

    EEO Statement:

    Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

    We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.