Director of Customer Experience - Richardson, TX

Only for registered members Richardson, TX, United States

4 weeks ago

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+Job summary
We are seeking a visionary and results-driven Director of Customer Experience (CX) to strategically own and elevate the end-to-end customer journey for our revolutionary S&HaaS (Service & Hardware as a Service) offerings.

Core Responsibilities:

  • Define the CX North Star: Establish and relentlessly execute a holistic, scalable, and personalized CX strategy that is tightly integrated with our S&HaaS business objectives and overall growth targets.

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