Customer Service Administrator - Roanoke - Protos Security

    Protos Security
    Protos Security Roanoke

    3 days ago

    $60,000 - $70,000 (USD) per year
    Description

    Service Agent Role at Protos Security

    Protos Security, a leading security officer management company in the US. Based in Roanoke with offices across the country and internationally.

    Our team is revolutionizing how security is managed and delivered to make the world a safer place through technology and service.

    Key Responsibilities:

    • Support Senior Service Agents by communicating objectives and work assignments to ensure delivery of quality services.
    • Respond to customer inquiries, verify vendor time and attendance, and resolve any issues that may arise.

    Duties & Responsibilities:

    • All duties are performed honestly, ethically, and professionally in accordance with applicable company policies.
    • > Ensure high-quality customer service through regular contact with clients and vendors; evaluate service quality; support corrective action as needed.

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    Company: Protos Security · Job Title: Service Agent · Reports To: Service Manager · Location: Roanoke, VA (on site) · Company Overview · Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. ...

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