- Analyze current ("As-Is") workflows and identify improvement opportunities
- Design optimized ("To-Be") processes using Lean & Six Sigma methods
- Translate process improvements into functional and technical requirements
- Collaborate with IT, product, and operations teams
- Conduct workshops, stakeholder interviews, and process mapping sessions
- Define metrics to track efficiency, ROI, and process performance
- Support change management and implementation roadmaps
- 8+ years in process engineering / business process improvement
- Strong experience in Lean, Six Sigma, and workflow optimization
- Six Sigma Black Belt certification
- Experience documenting requirements for new technology solutions
- Strong stakeholder management and facilitation skills
- Proficiency with process modeling tools (e.g., Visio)
- Experience in government or regulated environments
- Familiarity with low-code or process automation tools
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Process Improvement Manager - Austin - Greymatter Innovationz
Description
Greymatter Innovationz helps you stay digitally relevant across domains, technologies, and skillsets, every day.
We are looking for:
Job Title: Process Improvement Manager / Process Engineer
Domain: Government Public Safety / ITSM Operations
Job Summary
We are looking for an experienced Process Improvement Manager to evaluate, redesign, and optimize business processes as part of digital transformation initiatives. The role focuses on improving efficiency, reducing waste, and aligning processes with IT and operational goals.
Key Responsibilities
Required Skills
Preferred
At Greymatter Innovationz,
We offer:
Motivating Work Environment.
Excellent Work Culture.
Help you to upgrade yourself to the next level.
And More
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