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Director of technology operations - California, United States - S&P Global
Description
Full job descriptionAbout the Role:
Grade Level (for internal use):
13
S&P Dow Jones Indices seeks to add a key member to our Technology Leadership Team reporting directly to the Head of Technology Governance, Operations, and BA.
This person will play a pivotal role in strategically supporting the broader technology operations and provide robust visibility and transparency to executive stakeholders across the organization.
These efforts are occurring within the broader context of major strategic initiatives to extend our market leadership, enhance customer experience, and implement next-generation software technology.
In short, it represents an exciting and visible opportunity to join our team during a dynamic period of fundamental organizational and operational changes.
We are looking for a pro-active and forward-thinking Director of Technology Governance & Operations that is well versed in Technology Governance, Decision Support Metrics, Project Management, Change Management, Operational Metrics, Continuous Improvements and SDLC.
This is a leadership position focusing on planning and executing a broad range of technology initiatives.This position is tasked with establishing and implementing robust procedures with appropriate controls, metrics and evidence for the effectiveness of the technology organization.
Analyze and provide data to support key strategic decisions. The role will ensure that we are hyper transparent with technology & business leadership.
Manage and execute the CTO's communication and engagement strategy, including blog writing and talking points and deck creation, and manage engagement calendars and agendas.
Responsibilities:
Collaborate with the Head of Technology Governance, Operations, and BA to implement the department's strategic vision, goals, and objectives.
Collaborate with the Head of Technology Governance, Operations, and BA to define and execute on the technology governance and operational framework, define operational excellence and best practices.
Develop and lead the operational roadmap, ensuring alignment with overall company strategy and engineering priorities.Facilitate cross-functional communication and collaboration, fostering a cohesive working environment between technology and other relevant departments.
Cultivates deep and highly effective relationships within a dynamic environment spanning many teams and efforts.
Inspire trust, teamwork and work collaboratively with peers, business operations, product management, information security teams, engineering teams, agile office and 3rd party vendors across the globe.
Provide transparency into the technology organization's book of work and implement procedures and tools to effectively manage work intake, prioritization and reporting.
Develop and bring valuable insights and analysis to the leadership team, enabling data-driven decision making.You will define and implement appropriate KPI's & SLA's and provide weekly, monthly and quarterly operational dashboards for executives providing hyper transparency on hiring and recruiting, software project delivery, SDLC effectiveness, vendor management, information security, budget management and employee training.
Build out a CTO Dashboard for decision support and the technology organization's wiki/SharePoint sites.Manage the Technology Leadership Team meeting, track and drive action items and deliverables.
Own the "list of open points/task list" with priorities for assignments, as well as, follow up with the owners to bring to closure.
Assessment and governance of operational efficiencies and productivity opportunities, as well as the change management that goes with implementation.Lead or support major change initiatives to optimize the strategy, focus, alignment, and accountability
Present to senior executives and stakeholders on technology and organizational initiatives.
Prepare various executive management reports to support business operations and decision making.
Partner with communications team on strategy, leadership messages, forums, and speaking events.
Be a culture carrier in getting stuff done by displaying ownership, accountability, transparency and proactiveness.
Partner with stakeholders ensuring critical and appropriate topics are presented to the leadership team for awareness, discussion and/or decision making.
Establish communities of practice in areas like AI, Innovation and etc....Qualifications
Bachelor's degree, with an Master's in management or MBA preferred.
Proven experience (8+ years) in technology management in a software engineering environment.
Strong data-driven approach to decision-making.
Exceptional analytical and root causing skills with a high degree on actionable insights.
Experience in managing budgets and headcount planning.
Proficiency in BI reporting with tools like Tableau or PowerBI.
Proficiency with Azure DevOps and SDLC reporting metrics.
Proficiency with portfolio management tools.
Proficiency with building out SharePoint sites and Wikis.
Team player with excellent communication and presentation skills, with the ability to convey complex concepts effectively.
Ability to work independently, stay hyper-focused, and prioritize work effectively.
Results-oriented, diligent, and detail-oriented.
Fun to work with.
Compensation/Benefits Information :
(This section is only applicable to US candidates)
S&P Global states that the anticipated base salary range for this position is $150,000 to $190,000.
Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications.
About S&P Global Dow Jones Indic e sAt S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum.
By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We're the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500and the Dow Jones Industrial Average
. More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies.
S&P Dow Jones Indices is a division of S&P Global (
NYSE:
SPGI).
S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.
With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today.
For more information, visit .What's In It For You?
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day.
We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow.
At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective.
Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it.
We are changing the way people see things and empowering them to make an impact on the world we live in.
We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.Our Values:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets.
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead.
We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
Health & Wellness:
Health care coverage designed for the mind and body.
Flexible Downtime:
Generous time off helps keep you energized for your time on.
Continuous Learning:
Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future:
Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks:
It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics:
From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit:
Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets.
Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work.
It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
Equal Opportunity EmployerS&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.
Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
US Candidates Only:
The EEO is the Law Poster describes discrimination protections under federal law.
Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH Middle Management Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)
Job ID:
301395
Posted On:
Location:
New York, New York, United States
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