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Operations Manager
1 week ago
Returnmates Miami, United States Full timeSway (formerly Returnmates) is a fast-growing, LA-based technology and logistics startup that enables consumers to return online purchases without leaving their home. Our mission is to make online shopping more enjoyable by providing a return experience that's as seamless as the ...
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Event Operations Manager
6 days ago
Oak View Group Miami Beach, United States Regular Full timeOverview · Under the direction of the Director of Event Services, the Event Operations Manager provides leadership to the Event Operations team. Responsible for scheduling and supervision of all building housekeeping, event set-up, groundskeeping team members, and department cont ...
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Operations Manager
3 weeks ago
FXI Inc Miami, Florida, United States PermanentOverview: · Building our Future Together. FXI is a leading producer of foam innovation in the Bedding, Furniture, Industrial, Home & Office, Healthcare, and Transportation markets. We have made it our mission to provide tailored solutions that delight our customers and consumers. ...
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Custom Operations Manager
4 weeks ago
Comrise Miami, United StatesLocation: Miami FL 33122, 5 days onsite · Job Description · To carry out multi-task management with cross-country cross-department working partners for project promotion and implementation, remote working ability and excellent project management skills are required. · Possess a ...
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Warehouse Operations Manager
2 weeks ago
OnTrac Miami, United StatesWarehouse Operations Manager · Miami, FL, USA Req #3954 Tuesday, June 4, 2024 OnTrac is hiring a Warehouse Operations Manager · Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empath ...
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Marine Operations Manager
3 weeks ago
Royal Caribbean Group Miami, United StatesPosition Summary: · The Manager of Nautical Operations is responsible for overseeing and managing various aspects of Officer Career Progression, Scheduling and assignments, trainings and records, assessments, Standard operating procedures, certificates and licenses, and navigati ...
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Operations Manager
11 hours ago
HTG Management LLC Miami, United StatesJob Description · Job DescriptionSUMMARY · We seek a resilient team player with a passion for learning and a strong desire to tackle dynamic projects within a thriving company based in the Miami area. The Operations Manager we're after will offer administrative assistance to our ...
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Operations Manager
6 days ago
Sparrow Italia Miami Miami, United StatesJob Description · Job DescriptionThe Noble 33 Hospitality and lifestyle company is seeking an Operations Manager for Sparrow Italia - MIAMI, it's NEW LOCATION · *ACCEPTING APPLICANTS NOW INTERVIEWS START ON AUGUST 1ST 2024* · Sparrow Italia is a modern Italian restaurant from Nob ...
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Operations Manager
3 weeks ago
Terminal Security Solutions Miami, United StatesJob Description · Job DescriptionDescription:Summary of Position · The Terminal Security Solutions Operations Manager is responsible for managing all contracts and personnel assigned to his/her region/location. The Operations Manager ensures the company is in compliance with and ...
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Manager, Business Operations
1 week ago
UOMUOMUS Miami, United States OTHERCurrent Employees: · If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review ...
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Operations Manager
1 day ago
SERVPRO Miami Beach, United States Full timeBenefits: Bonus based on performance · Competitive salary · Training & development · SERVPRO of Miami Beach is looking to add an Operations Manager to our team The Operations Manager will be report to the General Manger and be responsible for managing the restoration division. ...
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operations manager
1 day ago
MRINetwork Jobs Miami, United StatesJob Description · Job DescriptionResponsible for coordinating unscheduled aircraft maintenance and work performed at a location other than the Repair stations fixed location. Supervise the performance of maintenance and ensure that work is performed in accordance with Repair Stat ...
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Operations Manager
7 hours ago
Maersk (a.k.a A P Moller) Miami, United StatesOpportunity · About Us: · As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us · If you are seek ...
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Operations Manager
3 weeks ago
AnswerHero Miami, United StatesJob Description · Job DescriptionFor over a decade, AnswerHero has been the trusted partner of thousands of businesses nationwide, providing unparalleled call-answering solutions. We keep it simple: Our philosophy is simple yet powerful: we care for our employees, and they, in tu ...
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Operations Manager
1 week ago
Nation Security Services, LLC Miami, United StatesJob Description · Job DescriptionNation Security is seeking a dedicated, detail-oriented Security Operations Manager for our Miami Office. As the Nation Security Operations Manager, you will play a pivotal role in overseeing and managing our security operations in the Miami area. ...
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Operations Manager
1 week ago
Nation Security Services, LLC Miami, United StatesJob Description · Job DescriptionNation Security is seeking a dedicated, detail-oriented Security Operations Manager for our Tampa Office. As the Nation Security Operations Manager, you will play a pivotal role in overseeing and managing our security operations in the Tampa area. ...
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Manager, Medication Adherence Operations
3 weeks ago
ChenMed Miami, United States Full timeWe're unique. You should be, too. · We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? · We're different than ...
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Casino Operational Analytics Manager
1 week ago
Carnival Corporation and plc Miami, United States Full timeJob Description · Under the general supervision of the Director of North America Casino Operations & Analytics, the Manager of Operational Analytics is responsible for identifying opportunities to improve corporate performance by analyzing and optimizing all aspects of the casino ...
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School Operations Manager
2 weeks ago
KIPP Miami Miami, United StatesJob Description · Job DescriptionCompany Description · About KIPP Miami · KIPP Miami is part of the KIPP (Knowledge is Power Program) national nonprofit network of college-preparatory, public charter schools educating elementary, middle and high school students. KIPP has a 25-ye ...
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Caribbean Operations Manager
2 weeks ago
Veolia Water Technologies & Solutions San Francisco, United States PermanentCompany Description · Around the globe, Veolia helps cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy, and materials to promote a cleaner more sustainable world. · The collective expertise and p ...
Beverage Operations Manager - Miami, United States - MSC CRUISES Pty Ltd
Description
JOB PURPOSEMSC Cruises, the world's third largest is seeking a Beverage Operations Manager who is passionate about hospitality and wants the chance to be part of a team creating extraordinary guest experience.
The Beverage Operations Manager analyses all relevant KPI results, liaises and collaborates with ships' Bar Manager, F&B Director, and area Traveling Bar Manager to maximize results.
The KPIs include Guest Satisfaction NPS, Beverage Revenue, Cost Management, Compliance, Employee Satisfaction. #L1-LC1This is a shoreside / corporate role but requires extensive travel onboard our ships.Must be local to S Florida to sail out of PortMiami regularlyKEY ACCOUNTABILITIESEnsure compliance with all local, state, and federal laws and liquor licensing regulations.
Conducting USPH inspections with the shipboard management team, ensuring 100% compliance, including equipment status and maintenance reports.Analyze all sales, including beers, cocktails, wines, spirits, providing feedback to the vessels to maximize sales by Guests demographic.
Work closely with the shore side Food & Beverage Director to evolve Beverage concepts, service styles, menu development and incentive programs.
Review accuracy, adequacy, and inventory control of requisitions for beverage replacements, Consumables and Replaceable, Beverage equipment and supplies, both local and regular purchases.
Interview, and evaluate hiring opportunities for Beverage management and middle management personnel with the shoreside F&B Director and Sorrento Crew Office.
Assist the shoreside Food & Beverage Director with ad hoc projects as needed such as:charters, large groups requests, Ocean Cay Beverage operation, and more.
Visits US and Caribbean vessels and Ocean Cay Marine Reserve to review overall Beverage product offering and develops and conducts audits to ensure compliance.
Trains Beverage Managers on how to serve safe alcohol to ensure that all employees are appropriately trained on responsible alcohol service in order to carry out their job responsibilities.
Understands cruise market drivers and uses that knowledge to create the Beverage product and manuals to be delivered on board vessels.
Conduct and update, market research to ascertain regional suitability of concepts, competitive set, target audience and economic factorsPrepares and ensures implementation of Standard Procedures to align product and service offered on board the fleet.
Verifies Beverage revenue and costs and carries out benchmark of Beverage product providing feedback.Monitors overall on-board revenue results and suggests action to improve quality and profits.
Analyses comment form result for each season providing feedbackProactively keeps up to date with all markets development innovations and uses this information to come up with creative thinking, future envisioning, and recommendationsWorking together with F&B Operations managers, supervises Beverage operations on board to ensure the achievement of established quality and cost/revenue standards.
Shares with Marketing activities plan, promotions, special events and innovations.Shares with the Procurement Dpt. strategies and feedback to improve service.
Participates in development of company operation system (Crunchtime, Otalio, etc.)Creates and implements events to be shared with the Entertainment/Hotel Dept.
QUALIFICATIONS (skills, competencies, experience)Strong experience and at least 5 (Five) years in cruise/hospitality industry, preferably in a multinational environment.Strong background in the bar/beverage field working with multi-unit operationsGood inter-personal and communication skillsStrong leadership and influencing skills to challenge and support collaborators.
Analytical skills to analyze and read complex dataGood knowledge of common applications (power point, excel, word, etc.) andCapability to adapt on using different operating systems and business programs (Crunchtime, MMS, OIM, Calcmenu, Otalio, etc.)
Fluent in EnglishAbility to travel 60% of timeVISA REQUIREMENTS (if any)US passport or green card
