Patient Access Rep I - Gallatin, United States - HighPoint - Sumner Regional Medical Center

Description

Patient Access Rep I - Outpt M-F 830A - 5P Description

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Highpoint Health Sumner operates as a 167-bed healthcare facility and provides quality care in numerous areas, including cancer treatment, cardiac care, same-day surgery, orthopedics, diagnostics, women's health and rehabilitation services.

Where We Are:

Gallatin is thriving with unique shopping boutiques, delicious dining options, family-friendly festivals, and a memorable historic downtown square. We are a destination for those seeking outdoor adventure or just a peaceful outing in nature.

Why Choose Us:

●Health (Medical, Dental, Vision) and 401K Benefits for full-time employees

●Competitive Paid Time Off / Extended Illness Bank package for full-time employees

●Employee Assistance Program – mental, physical, and financial wellness assistance

●Student Loan Repayment and Tuition Assistance for qualified applicants

●Professional development and Advanced Degree support

And much more...

Full Job Description:

●Reports to: Patient Access Supervisor

●Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.

●Distributes and explains forms, documents, and educational handouts to patients or family members.

●Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.

●Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.

●Maintains current knowledge of all rules and regulations governing third party admissions/registrations and pre-certification requirements

●Verifies insurance eligibility and creates estimates based on services rendered, including co-pays, deductibles and out-of-pocket amounts.

●Verifies precertification/authorization on file matches test/procedure/services being performed.

●Maintains an acceptable registration error ratio & collection goal.

Qualifications Minimum Education
High school diploma or equivalent - Required Minimum Education
Two years of college or medical office specialist education - Preferred Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must be able to function appropriately in a multi-task setting. General understanding of medical terminology and medical insurance. Minimum Work Experience
2 years experience in hospital patient access/registration or medical office with emphasis on medical insurance and collections/accounts receivable - Required
Appropriate level of other hospital clerical or relevant customer service experience given consideration in lieu of

Job

Administration/Clerical

Primary Location

Tennessee-Gallatin

Schedule

Full-timeWork ScheduleDay shift, 7-10 hr/shift, weekdays only