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Hurricane

    Host / Hostess - Hurricane, United States - Switchback Grille Prime Steak & Seafood

    Switchback Grille Prime Steak & Seafood
    Switchback Grille Prime Steak & Seafood Hurricane, United States

    3 weeks ago

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    Description

    Job Description

    Duties:

    • Greet and acknowledge guests promptly upon arrival.
    • Seat patrons at assigned tables and present menus and wine lists.
    • Engage in pleasant conversation, provide information on menu items, and ensure a personalized dining experience.
    • Answer phone calls following company standards.
    • Take reservations and gather necessary guest information.
    • Stay informed about food and beverage outlets' hours and promotions.
    • Be familiar with the restaurant and gift shop.
    • Create seating assignments based on guest preferences and special requests.
    • Monitor guest satisfaction and communicate special needs to the staff.
    • Address guest requests or concerns professionally.
    • Maintain a tidy work area and keep noise levels low.

    Qualifications:

    To be successful, candidates must perform all duties satisfactorily and meet the required qualifications:

    • High school diploma or equivalent.
    • Customer-oriented with excellent communication skills.
    • Ability to meet and exceed guest expectations.

    Note:

    This description does not limit additional job responsibilities assigned by the supervisor.

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