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    Part-Time Night Auditor - Cincinnati, United States - Hampton Inn & Suites Cincinnati/Kenwood

    Hampton Inn & Suites Cincinnati/Kenwood
    Hampton Inn & Suites Cincinnati/Kenwood Cincinnati, United States

    1 week ago

    Default job background
    Part time
    Description

    Job Description

    Job Description

    We are seeking a detail-oriented and customer-focused individual to join our team as a Night Auditor. As a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions and providing exceptional guest service during the overnight shift.

    Benefits:

    • Competitive pay based on experience
    • Opportunities for career advancement within the hospitality industry

    If you have a passion for providing exceptional guest service and possess the necessary skills to excel in this role, we invite you to apply for the position of Night Auditor. We look forward to reviewing your application.

    Compensation:

    $ $14.50 hourly

    Responsibilities:

    Duties:

    • Perform nightly audits of hotel transactions to ensure accuracy and completeness
    • Verify and balance all revenue and settlement accounts, including room charges, food and beverage charges, and phone charges
    • Prepare daily reports summarizing hotel operations and financial activities
    • Handle guest inquiries, requests, and complaints in a professional and timely manner
    • Assist with check-in/check-out procedures for guests arriving or departing during the overnight shift
    • Maintain a clean and organized front desk area
    • Provide exceptional guest service by anticipating needs and exceeding expectations
    Qualifications:

    Experience:

    • Previous experience in a hotel or hospitality setting is preferred
    • Strong attention to detail and ability to work with numbers accurately
    • Excellent communication skills, both verbal and written
    • Multilingual skills are a plus
    • Proficient in phone etiquette and handling guest inquiries
    • Ability to work independently with minimal supervision
    • Bilingual skills (English/Spanish) are advantageous
    About Company

    Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of "if we take care of our employees then our employees will take care of our guests," our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

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