Personal Lines Representative - Lynbrook, United States - The Bachrach Group

Description

Job Description

Job Description

Personal Lines Customer Service Representative (Licensed Insurance Broker)

Location: Lynbrook, NY

Salary: $50,000 - $60,000 (Based on experience)

Exciting Opportunity in Nassau County

An expanding company in Nassau County is seeking experienced Insurance Customer Service Representatives to join their team, specializing in both Personal and Commercial departments.

Responsibilities:

• Promptly and professionally respond to customer inquiries and requests.
• Process endorsements and policy changes efficiently for clients.
• Transmit necessary information to clients and brokers, including ID cards, DEC pages, applications, and quotes.
• Assist applicants and brokers in completing applications and required forms.
• Collaborate with the underwriting team to gather client information.
• Escalate customer service issues to management when necessary.
• Contribute to special projects as needed.
• Provide assistance to clients regarding billing inquiries and policy adjustments.
• Actively cross-sell other value-added services to clients.
• Review and re-write current accounts to better suit client needs.
• Maintain client files and communication activities in the agency management system.
• Stay updated on changes in carrier plans and policies.
• Perform tasks such as preparing applications, marketing new and renewal risks, obtaining and reviewing quotes, binding policies, checking policies, and requesting endorsements.
• Build and nurture relationships with clients, carriers, and agents.

Requirements:

• 2+ years of experience as a Commercial or Personal Lines Customer Service Representative (Licensed Insurance Broker).
• High School Diploma or recognized equivalent.
• Property & Casualty Producer's License Required.

Additional Skills:

• Applied Systems knowledge.
• Proficiency in PC skills including Word, Excel, and Outlook Explorer.
• Excellent verbal and written communication skills.
• Strong organizational abilities.
• Ability to work both independently and collaboratively within a team

Company DescriptionThe Bachrach Group has been building better workforces with extraordinary talent based on specific functional experience for over 40 years, one position at a time.

The Bachrach Group firmly believes that our continued success has been directly related to our deep commitment to excellent customer service for our clients, relationships built with our candidates and the vast knowledge of our recruiters. Our team of highly qualified industry specific recruiters offers the resources and capabilities of a national firm yet continues to deliver that specialty-boutique personal touch.

Within our many practice areas, we specialize in helping organizations of all sizes tailor staffing solutions from mail room up to CEO. We work on various types of employment roles, including temporary, temporary-to-permanent, contract, and permanent basis.

We utilize a team-focused approach to staffing, which enables us to marshal the experience of multiple recruiters to pinpoint several matching candidates for your organization.

When working with us, you can be assured each candidate we submit to you has been carefully vetted and through either an in-person or skype interview. We believe that this is the only way to truly understand a candidate's drive and motivation, personality, ideal working environment, and their long-term career goals.

Company Description

The Bachrach Group has been building better workforces with extraordinary talent based on specific functional experience for over 40 years, one position at a time. \r
\r
The Bachrach Group firmly believes that our continued success has been directly related to our deep commitment to excellent customer service for our clients, relationships built with our candidates and the vast knowledge of our recruiters. Our team of highly qualified industry specific recruiters offers the resources and capabilities of a national firm yet continues to deliver that specialty-boutique personal touch.\r
\r
Within our many practice areas, we specialize in helping organizations of all sizes tailor staffing solutions from mail room up to CEO. We work on various types of employment roles, including temporary, temporary-to-permanent, contract, and permanent basis.\r
\r
We utilize a team-focused approach to staffing, which enables us to marshal the experience of multiple recruiters to pinpoint several matching candidates for your organization.\r
\r
When working with us, you can be assured each candidate we submit to you has been carefully vetted and through either an in-person or skype interview. We believe that this is the only way to truly understand a candidate's drive and motivation, personality, ideal working environment, and their long-term career goals.