Member Experience Officer - Hanover, PA, US
2 days ago

Position Title: Member Experience Officer. Summary: The Member Experience Officer is a specialized consultative position within Belco's Branch Network designed to drive growth and support branch operations. This role plays a key part in assisting and backing up the Assistant Branch Manager (ABM) with training mentoring and operational oversight.
+ Qualifications: High School Diploma with minimum of 2 years prior financial experience in consultative member-facing role required. Ideal candidates will have background in enhancing member education supporting financial growth promoting overall financial well-being.
+ Responsibilities:
- Enthusiastically leads by example drives sales service culture.
- Must believe in the Belco Life actively live brand to enhance member experiences.
- Provide efficient prompt accurate service handling processing member financial service requests
Job description
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