Junior Helpdesk Specialist - Springfield
3 weeks ago
Job summary
We are seeking a Junior Helpdesk Specialist to provide superior customer service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield.In this role you will assist in providing technical assistance and support related to computer systems, hardware or software,
and respond to email or chat messages for customers seeking help.
- Assist in responding to queries.
- Reruns diagnostic programs.
Job description
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