nursing program assistant - Missouri - St. Charles County, MO

    St. Charles County, MO
    St. Charles County, MO Missouri

    1 week ago

    Description
    APPLY NOW
    JOB OVERVIEW: The purpose of this position is to perform a variety of clerical support functions in the vital records or passports program. This position will also train in other program areas within the Department of Public Health. The work is performed under the supervision of the Administrative Assistant - Senior.
    RESPONSIBILITIES:
    Primary Role:
    • Vital Records or Passports.
      • Greets clients, determines nature of visit within a clinic setting, and answers general questions regarding vital records, passports, immunizations, W.I.C. or clinical services.
      • Receives, screens and directs telephone calls to appropriate person. Provides information to callers.
      • Takes and relays messages.
      • Assists with processing requests for birth and death certificates.
      • Maintains logs and verifies accuracy of data. Closes and/or files records after data entry.
      • Checks eligibility for Medicaid. Prints and mails paperwork for Medicaid companies.
      • Processes birth and death applications and enters into computer to generate certificates. Registers death certificates from funeral homes.
      • Receives, screens and directs telephone calls to appropriate person. Provides information to callers.
      • Completes online training and receives certification to execute passports.
      • Utilizes QLess for appointment management.
    Secondary Roles:
    • Immunizations:
      • Retrieves client records, evaluates immunization records, distributes necessary forms, explains immunization schedules, assists clients with their completion, and accepts fees.
      • Enters client information including name, address, date of birth, gender, race, immunizations administered, etc., into computer records. Tracks, verifies and updates client files.
      • Prepares health claims for payment by federal and state programs and balances accounts.
      • Utilizes the statewide immunization database to obtain requested records.
    • Health Services Clinic:
      • Prepares requests for purchase and submits for approval
      • Participates with Outreach Efforts to provide Health Services Clinic, WIC, or Immunization information to community partners
      • Maintains referral lists
      • Works at off-site or off-hours clinics as needed
      • Responsible for scheduling appointments, providing instructions, checking in and checking out patients
      • Enters client charges into clinic program, collects fees, prints receipts, processes accounts receivable and enters them into Finance Department program MUNIS
    • Administrative:
      • Provides clerical support to administrative staff and administrative assistants.
      • Assists with mass mailings, data entry, filing, or balancing accounts.
      • Instructs clients on how to complete demographic forms, fee determination forms and consent forms.
      • Prepares Medicaid claim forms for submission to various providers. Posts Medicaid payments to client account.
      • Records clinic specimens and packages them for transport by various couriers.
      • Inventories supplies and places orders as needed.
      • Cleans clinic and office space as necessary.
      • Answers phones, accepts donations, writes receipts, and assists with mass mailings. Receives, assists or directs visitors and clients in the main reception area.
    • May be assigned to any nursing program section.
    • Works on special projects.
    • Performs other duties as assigned.
    REQUIREMENTS:
    • Education
      • General/tech high school diploma or GED equivalent
    • Job Experience
      • 1-3 years of experience
      • Requires one-year general clerical experience.
    • Knowledge, skills and abilities
      • Must have general clerical experience, preferably in a clinic, day care, or customer service setting.
      • Employment is contingent on successfully passing a full criminal background check.
    • Requires successful completion of the Advanced Clerical skills testing consisting of the following:
      • Data Entry
      • Microsoft Outlook
      • Customer Service
      • Microsoft Word
      • Microsoft Excel
    • Please call Human Resources at to schedule clerical testing.
    • **If you completed clerical testing prior to 8/13/25, please note that our clerical testing has changed, and you may be required to retest. Please contact Human Resources at for more information.
    BENEFITS: This is a full-time 40 hour per week position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs.
    TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed or print applications.
    Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates has applied.

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