- Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
- Strives to exceed the expectations and needs of internal and external customers.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel/client relationship.
- Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
- Handles equipment challenges and changes in a timely and professional manner.
- Understands company processes, follows procedures, and completes systems entry and paperwork accurately.
- Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
- Increases revenue by utilizing floor upselling techniques.
- Works with clients to finalize invoices.
- Completes order entries in Navigator, as needed.
- High School Diploma required. Associate's degree is preferred.
- Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix or @Encore/HR/Global Learning).
- 1 year of customer service or hospitality experience is preferred.
- 1 year of audio visual experience or equivalent in educational environment is preferred.
- A valid driver's license is required for team members that may operate Company vehicles.
- Additional DOT requirement may need to be met if applicable.
- Must be able to lift 50 lbs.
- Hospitality
- Ownership
- Instills Trust
- Safety Conscious
- Action Oriented
- Tech Savvy
- Communicates Effectively
- Peripheral Vision
- Carrying lbs.
- Pushing/Pulling Over 100 lbs.
- Color Vision
- Depth Perception
- Lifting 1650 lbs.
- Carrying 1650 lbs.
- Pushing/Pulling 1650 lbs. & lbs.
- Close Vision
- Distance Vision
- Hearing
- Lifting 015 lbs.
- Carrying 015 lbs.
- Pushing/Pulling 015 lbs.
- 01 hours/day: Climbing
- 23 hours/day: Sitting, Stooping, Crawling, Kneeling, Bending, Reaching (above your head)
- 45 hours/day: Standing, Walking, Grasping
-
Event Technician, Audio Visual
2 weeks ago
Encore Hilton Head Island, United States**Position Overview** · A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, ...
-
Event Technician, Audio Visual
4 weeks ago
Encore Hilton Head Island, United StatesPosition Overview · A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Eve ...
-
Event Technician, Audio Visual
2 weeks ago
Encore Hilton Head Island, United StatesPosition Overview · A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Eve ...
-
Audio Visual Technician
2 weeks ago
INSPIRE Savannah, United StatesAt INSPIRE, we know the value of exceptional people. We pride ourselves on providing our employees with growth and career oriented succession planning. INSPIRE operates each day in a customer-focused, innovative, and team-based environment. Our people are the primary reason for o ...
-
Audio Visual Technician
2 weeks ago
Inspire Event Technologies LLC Savannah, United StatesJob Description · Job DescriptionAt INSPIRE, we know the value of exceptional people. We pride ourselves on providing our employees with growth and career oriented succession planning. INSPIRE operates each day in a customer-focused, innovative, and team-based environment. Our pe ...
-
Event Technician, Audio Visual
4 weeks ago
Encore Savannah, United States Full timePosition Overview · A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Eve ...
-
Event Technician, Audio Visual
3 weeks ago
Encore Global Savannah, United StatesPosition Overview · A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Eve ...
-
Technology / Audio Visual Tech Support
1 week ago
Bridges Preparatory School Beaufort, United StatesJob Description · Job DescriptionAre you a recent graduate excited to kickstart your career in technology and audiovisual tech support? Join our team at Bridges Preparatory School, where you'll have the opportunity to work onsite and provide essential tech assistance to our staff ...
-
Desktop Support Specialist
6 days ago
Quantum World Technologies Inc. Hilton Head Island, United StatesJob Description (Posting). : Title: Senior Desktop Support Specialist · Location: Hilton Head SC · Role Definition · Job Title: Field Support Engineer/Desktop Support Engineer · Work Location: TBDReporting to: Team LeadMinimum Experience 2-5 Years of Field Support Services / Desk ...
-
Desktop Support Specialist
1 week ago
Quantum World Technologies Inc Hilton Head Island, United StatesTitle: Desktop Support Specialist · Location: Hilton Head SC · Role Definition · Job Title: Field Support Engineer/Desktop Support Engineer · Work Location: TBDReporting to: Team LeadMinimum Experience 2-5 Years of Field Support Services / Desktop Support As a member of the F ...
-
Desktop Support Specialist
2 weeks ago
Quantum World Technologies Inc. Hilton Head Island, United StatesTitle: Desktop Support Specialist · Location: Hilton Head SC · Role Definition · Job Title: Field Support Engineer/Desktop Support Engineer · Work Location: TBDReporting to: Team LeadMinimum Experience 2-5 Years of Field Support Services / Desktop Support As a member of the Field ...
-
Senior Desktop Support Technician
2 weeks ago
Galactic Minds INC Hilton Head Island, United StatesRole Definition · Job Title: Field Support Engineer/Desktop Support Engineer · Work Location: TBDReporting to: Team LeadMinimum Experience 2-5 Years of Field Support Services / Desktop Support As a member of the Field Service Operations team, the candidate will provide high quali ...
-
Desktop Support Specialist
2 weeks ago
Quantum World Technologies Inc Hilton Head Island, United StatesTitle: Desktop Support Specialist · Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. · Location: Hilton Head SC · Role Definition · Job Title: Field Support Engineer/Deskt ...
-
Desktop Support
6 days ago
Resource Logistics Hilton Head Island, United StatesDesktop Support · Senior Desktop Support Specialist · Location: Hilton Head SC · Look for Senior Candidates with ServiceNow · Role Definition · Job Title: Field Support Engineer/Desktop Support Engineer · Work Location: TBDReporting to: Team Lead Minimum Experience 2-5 Years of F ...
-
Desktop Support Technician
5 days ago
Danta Technologies Hilton Head Island, United States· Minimum Experience 2-5 Years of Field Support Services / Desktop Support · As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. · This position has frequent con ...
-
The Beaufort, United StatesDescription · We are hiring an Event Manager · Responsibilities: · Provide the highest levels of customer service to internal partners and external clients at all times. Deliver a · successful experience for the planner and attendees with the goal of garnering both repeat and re ...
-
Nurse Trainer
4 weeks ago
GeorgiaGov Savannah, United StatesOur Agency · GRHS is seeking candidates for the position of Nurse Trainer working 8:00 a.m. – 5:00 p.m. full-time, 40 hours a week. · FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT. · Job Summary · The Nurse ...
-
Sales Coordinator
4 days ago
Aloft Savannah, United StatesDescription · We are hiring a Sales Coordinator. Our Sales Coordinators are important to the hotel's success because they are a direct link between the front desk and our sales team. As the sales coordinator you are assisting our incoming reservation calls for groups and meeting ...
-
Cook
1 week ago
Zaxby's Savannah, United StatesEssential duties may include, but are not limited to the following: · 1. Assemble and package menu items to company standards. · 2. Responsible for prepping all food items to company standards. · 3. Responsible for holding and storing all food items to follow food safety guidelin ...
-
Cashier
2 weeks ago
Zaxby's Savannah, United StatesEssential duties may include, but are not limited to the following: · 1. Extend a warm and friendly greeting to all guests. · 2. Explain menu and answer product questions for all guests. · 3. Enter guests orders accurately into the POS system. · 4. Accepts payments from guest and ...
Event Technician, Audio Visual - Hilton Head Island, United States - Encore
Description
Position Overview
A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.
Key Job Responsibilities
Equipment Operation
Deliver World Class Service
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust.
Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders.
Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays.Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
Physical RequirementsTeam members are required to meet the specified physical criteria to effectively execute essential job functions. The frequency options for these requirements are categorized as Continuously, Frequently, Occasionally, and Never.
Occasionally:
Frequently:
Continuously:
In terms of time allocation per day:
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
#INDEVTFor more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ).
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
