- Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls.
- Provide excellent customer service via face to face, phone calls and e-mails.
- Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered.
- Recommend alternate products based on cost, availability or specifications as needed.
- Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.
- Generate new and repeat sales by providing product and technical information in a timely manner.
- Educate customers about product terminology, features, and benefits in order to improve sales and customer satisfaction.
- Provide accurate information regarding the availability of in-stock items.
- Assist customers with warranties and returns.
- Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments.
- Periodically reach out to customers to determine satisfaction with the organization, products, and services
- Maintain records and prepare reports on sales activities.
- Expand knowledge of HVAC products and keep current with the latest trends within the industry
- Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
- Understand and follow work instructions, operating procedures, and company policies.
- Participate in additional projects/activities to support ongoing business needs.
- Works within well-defined instructions
- Uses established procedures and works under supervision to perform assigned tasks
- Work is closely supervised
- Knowledge of HVAC equipment/products is preferred
- General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications
- Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;
- Positive, professional attitude, handling difficult customers with ability to diffuse negative situations
- Good phone etiquette and e-mail etiquette
- Ability to deal with high-volume customer traffic
- Effective verbal skills – must be able to explain fairly technical parts of information clearly
- Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders
- Effective organizational skills and time management skills including ability to prioritize and multi-task
- High level of attention to detail and accuracy
- Ability to establish positive working relationships with internal and external customers and employees
- Ability to use good judgment and strong work ethics and integrity on the job Ability to understand and follow procedures, work instructions, and company policies
- 1-3 years of progressive sales experience
- High School diploma or GED equivalent, some colleges preferred.
- Must be able to perform essential responsibilities with or without reasonable accommodations
-
Director of Inside Sales
1 week ago
Talent Reel Wharton, United StatesOur client is a Private Equity Backed leader in high end building materials and home products. · We are looking for a Director of Inside Sales to lead the team internally. · Primary Responsibilities – Sales & Management: · Develop and execute sales strategies · Meet and/or ex ...
-
csr inside sales 1
3 days ago
Daikin Wharton, United StatesPosition Responsibilities:Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls.Provide excell ...
-
Director of Inside Sales
5 days ago
Talent Reel Wharton, United StatesOur client is a Private Equity Backed leader in high end building materials and home products. · We are looking for a Director of Inside Sales to lead the team internally. · Primary Responsibilities – Sales & Management: · Develop and execute sales strategies · Meet and/or exce ...
-
Director of Inside Sales
1 week ago
Talent Reel Wharton, United StatesOur client is a Private Equity Backed leader in high end building materials and home products. · We are looking for a Director of Inside Sales to lead the team internally. · Primary Responsibilities Sales & Management: · Develop and execute sales strategies · Meet and/or exce ...
-
Inside Sales
1 week ago
SW Safety Solutions Union City, United StatesJob Description · Job DescriptionBASIC FUNCTION · The Inside Sales Representative reports directly to the Commercial Operations Director as part of the Commercial Team. The position will require direct communication with customers, the sales team, logistics personnel, and interde ...
-
Inside Sales
3 weeks ago
Confires Fire Protection Service, LLC South Plainfield, United StatesJob Description · Job DescriptionAbout The Company · Confires Fire Protection Service is a leader in the industry for providing fire protection services throughout New Jersey, Delaware, and Philadelphia. Confires is based in South Plainfield, NJ and has an excellent team of emplo ...
-
csr inside sales 1
5 days ago
Daikin Wharton, United StatesPosition Responsibilities: · Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. · Provid ...
-
Inside Sales
3 weeks ago
METRO PUMPS AND SYSTEMS Edison, United StatesJob Description · Job DescriptionYou will be responsible for providing exceptional service to our valued clients. In addition, you will recommend technical solutions to a varied industrial customer base, support outside sales, and generate complex quotes. The candidate must have ...
-
Inside Sales
3 weeks ago
Anver Corp Hudson, United StatesJob Description · Job DescriptionWe are seeking an Inside Sales Assistant to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. · Responsibilities: · Handle customer inquiries and complaints mos ...
-
Inside Sales
1 week ago
Horizon Group Rainbow Lakes, NJ, United States Freelance- **Full-time** · - Location: · - **Berlin** · - Have you gained experience in sales and are now looking for a new challenge? · - Do you impress with your negotiation skills and your ability to connect with customers? · - Then you've come to the right place Apply now as a Sales S ...
-
Nexus Innovations Glen Gardner, United StatesWe are Trio Personnel Management - your regional staffing agency. Our entire management team, employees, and staff have extensive experience in temporary staffing, recruitment, sales, customer service, recruiting, and employee care, and are dedicated to providing exceptional serv ...
-
Inside Sales Representative
6 days ago
Coda Search│Staffing Fairfield, United StatesB2B Inside Sales · The Health, Corporate, Performance (HCP) Segment includes the following lines of business: Medical Fitness, Physical Therapy, Cardiac Rehab, Senior Living, Corporate Wellness, Multi-Tenant Office, University Recreation, University & High School Athletics, Spor ...
-
Inside Sales Representative
6 days ago
Simply The Best Lawns Clinton, United StatesSimply the Best Pest Control is Seeking an Inside Sales Representative in Clinton, New Jersey · We are looking for a competitive and well-accomplished Inside Sales Representative that thrives in a quick sales cycle environment. Our Inside Sales Representative plays a fundamental ...
-
Inside Sales Representative
1 week ago
Simply The Best Lawns Clinton, United StatesSimply the Best Pest Control is Seeking an Inside Sales Representative in Clinton, New Jersey · We are looking for a competitive and well-accomplished Inside Sales Representative that thrives in a quick sales cycle environment. Our Inside Sales Representative plays a fundamental ...
-
Inside Sales Representative
3 weeks ago
Simply The Best Lawns Clinton, United StatesSimply the Best Pest Control is Seeking an Inside Sales Representative in Clinton, New Jersey · We are looking for a competitive and well-accomplished Inside Sales Representative that thrives in a quick sales cycle environment. Our Inside Sales Representative plays a fundamental ...
-
Inside Sales Representative
1 week ago
Octapharma USA, Inc. Paramus, United StatesWho we are: · Octapharma USA, an American subsidiary of Octapharma AG, is located in Paramus, New Jersey. Octapharma is one of the largest human protein product manufacturers in the world. Family-owned since being established in 1983, Octapharma is a global healthcare company hea ...
-
Inside Sales Representative
2 weeks ago
Ryan Herco Flow Solutions Branchburg, United StatesRyan Herco offers · competitive pay and a comprehensive benefit plan including medical, dental, and vision insurance, vacation, sick leave, and holiday pay, a floating holiday, life insurance, tuition reimbursement, and a 401(k) with Company match. Our greatest benefit is the op ...
-
Inside Sales Associate
6 days ago
Binding Products Jersey City, United States Full timeBenefits:Competitive salary · Dental insurance · Health insurance · Paid time off · Training & development · Full and Part time Inside Sales Associates / Telemarketing · Job Responsibilities Pursue new business opportunities by phone · Perform heavy outbound phone work · Make new ...
-
Inside Sales Representative
4 days ago
SnapDragon Associates, LLC Newark, United StatesRole You Will Play: · The Inside Sales Representative is responsible for providing excellent customer service to all retail and pro dealer clients throughout NJ, MD, DE, and PA. You will be accountable for processing orders, product support on products and services, and utilizing ...
-
Inside Sales
3 weeks ago
Diversified Parsippany, NJ, United StatesAbout Diversified · At Diversified, we tailor partnerships that last. Founded in 1979, we're one of the nation's leading distributors of Medicare and Final Expense plans. We are proud to treat each agent, employee, and client as a member of our own family and are committed to put ...
csr inside sales 1 - Wharton, United States - DAIKIN COMFORT TECHNOLOGIES NORTHEAST, I
Description
Job Description
Job DescriptionPosition Responsibilities:
Nature & Scope :
Knowledge & Skills:
Experience:
Education/Certification:
Physical Requirements/Work Environment:
The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
