Medical Office Scheduler I - Phoenix - HOPCO

    HOPCO
    HOPCO Phoenix

    3 days ago

    $35,000 - $62,000 (USD) per year *
    Description

    Medical Office Scheduler I

    Come join our amazing team Benefits:

    • Competitive health & welfare benefits
    • HSA with qualifying HDHP plans with company match
    • 401k plan after 6 months of service with company match (part-time employees included)
    • Employee assistance program that is available 24/7 to provide support
    • Employee appreciation days
    • Employee wellness events

    Minimum qualifications:

    • Minimum 1 year of experience in the healthcare field is required, previous call center experience is preferred.
    • Excellent organizational skills and strong customer service orientation are required with a strong background in computers and data entry.
    • Knowledge of medical terminology and insurance plans.

    Essential functions:

    • Schedule clinic appointments including consultations and follow-up visits, utilizing the EMR and scheduling tool.
    • Collect all pertinent demographic information, insurance information, and medical information.
    • Utilizes scheduling tools and a referral system to schedule patient appointments.
    • Confirm patient is eligible with insurance plan at the time the appointment is scheduled.
    • Utilized referral system to process referral, contact the patient to schedule appointment and import referral/documents into patient's chart.
    • Answer and resolve all incoming calls and requests in a timely and accurate manner.
    • Communicate with supervisor and/or leads about potential patient concerns.
    • Triage and relay necessary messages to appropriate staff members.
    • Participates in the daily operations of processing the patient appointment requests as a team alongside the pre-registration team.
    • Ensure strict confidentiality of all health records and member information.
    • Meets HIPAA guidelines
    * This salary range is an estimation made by beBee
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