Key Account Manager - Alameda - Addison Group

    Addison Group
    Addison Group Alameda

    18 hours ago

    Transportation / Logistics
    Description

    Position Title: Key Account Manager

    Location: San Francisco, CA

    Employment Type: Full-Time, Exempt

    Start Date: ASAP

    Pay: $70,000 – $105,000 annually (based on experience and qualifications)

    Benefits: This position is eligible for medical, dental, vision, and 401(k).

    Position Overview

    A global transportation and logistics organization is seeking an experienced Key Account Manager to oversee and grow strategic client relationships. This role is responsible for managing high-value accounts, ensuring operational excellence across shipments, and partnering cross-functionally to deliver best-in-class service.

    This is a client-facing, operations-focused position ideal for someone with strong logistics experience who thrives in a fast-paced supply chain environment.

    Key Responsibilities


    • Manage and grow strategic accounts within the transportation and logistics sector


    • Serve as the primary point of contact for assigned clients


    • Oversee operational execution of shipments including transportation, warehousing, and distribution


    • Collaborate with internal teams to ensure service excellence and on-time delivery


    • Develop and implement account strategies to drive retention and revenue growth


    • Analyze account performance metrics and identify opportunities for improvement


    • Prepare and present operational and performance reports to clients and leadership


    • Ensure client satisfaction while supporting operational efficiency

    Required Qualifications


    • Bachelor's degree in Business, Logistics, Supply Chain Management, or related field


    • 5+ years of key account management experience within transportation, freight forwarding, or logistics


    • Strong understanding of supply chain operations including air, ocean, warehousing, and distribution


    • Experience working with Transportation Management Systems (TMS) and CRM platforms preferred


    • Proficiency in Microsoft Office Suite


    • Excellent communication, organizational, and problem-solving skills


    • Ability to manage multiple priorities in a fast-paced environment

    Preferred Qualifications


    • Experience with international logistics and customs regulations


    • Background in sales support or business development within logistics


    • Advanced knowledge of industry trends and best practices


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