Customer Service Officer - Jersey City, NJ, USA
2 days ago
Job description
Company Description
About Us
At Signal Tru Brand, we are dedicated to creating innovative branding and marketing solutions that help businesses stand out in competitive markets. Our team of creative professionals is committed to delivering high-quality strategies that drive growth, strengthen brand identity, and foster long-term client relationships. We value integrity, innovation, and excellence in everything we do.
Job Description
Job Description
We are seeking a dedicated and detail-oriented Customer Service Officer to join our growing team. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience. You will serve as the first point of contact for our clients, representing our company's values and professionalism in every interaction.
Responsibilities
Respond to customer inquiries via phone, email, and in-person in a timely and professional manner.
Resolve complaints and issues with efficiency, ensuring customer satisfaction.
Maintain accurate records of client communications and transactions.
Collaborate with internal teams to address client needs and follow up on pending matters.
Provide product and service information to clients, offering solutions that meet their needs.
Monitor customer feedback and report trends to management for service improvement.
Qualifications
Qualifications
High school diploma or equivalent; bachelor's degree preferred.
Minimum of 2 years of customer service or client-facing experience.
Strong verbal and written communication skills.
Ability to multitask and work in a fast-paced environment.
Proficient in Microsoft Office Suite and CRM systems.
Problem-solving skills with a customer-focused mindset.
Additional Information
Benefits
Competitive salary within the range of $52,000 – $60,000 annually.
Opportunities for career growth and professional development.
Comprehensive health, dental, and vision insurance.
Paid time off and holidays.
Supportive and collaborative work environment.
Similar jobs
Administrative support to clients with copy, print, mail and receptionist services. · Customer service including greeting customers and answering phones. · Project intake coordination including mail handling and print production needs. · ...
1 week ago
Join our growing company TMG as an Office Services Associate. This role involves handling packages, delivering mail and packages, creating shipping labels, maintaining office cleanliness and stocking pantry supplies. · ...
1 month ago
Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation. · ...
1 month ago
This role involves managing front desk operations, greeting guests and employees warmly, creating an exceptional in-office experience. Responsibilities include procurement and reconciliation of office expenses, contacting property management for building maintenance needs. · ...
3 days ago
The Office Services Associate is responsible for providing daily back office services to clients and teams. · * Utilize appropriate logs for all office services work. · * Ensure that job tickets are properly filled out before beginning work. · * Perform work in office services, p ...
3 weeks ago
Cohen Milstein Sellers & Toll is one of the largest and most diversified plaintiff-side litigation firms in the country with more than 100 attorneys in eight offices. We champion the causes of real people workers consumers small business owners investors and whistleblowers workin ...
2 weeks ago
The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in h ...
1 week ago
The Millennium Group (TMG) is looking for highly motivated team players interested in a career rather than just a job. · Ensure the customer service area is always staffed and functional. · Assist in all mailroom functions including sorting distributing and handling mail. · ...
1 month ago
The Office Services Coordinator provides various levels of support to the office.They are responsible for the upkeep of all general office areas, · maintenance of all office equipment and monitoring/stocking of all office supplies maintained in all general office areas. · Provide ...
1 month ago
The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. · ...
1 month ago
The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. · High school diploma or equivalent. · Minimum (1) year office services experience preferably in a legal, banking or large corporate environment. · ...
4 weeks ago
Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and c ...
2 days ago
We are looking for an industrious employee who is eager to serve as the Office Services Manager. · The duties and responsibilities of the Office Services Manager are outlined below: ...
1 month ago
+Job summary · We are seeking a dependable and detail-oriented Office Services Clerk to support the daily operations of our New York City office. · +ResponsibilitiesMail intakeScanningDigital file management,+BenefitsIf you are a dependable team player with a strong work ethic we ...
1 month ago
The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. · The rate of pay for this role at the noted RRD location is $24.00 / hour.The job duties include utilizing appropriate logs for all office services wo ...
1 month ago
The Office Services Associate is responsible for providing daily back office services to clients and teams. · ...
1 month ago
McAllister Towing is looking for an industrious employee who is eager to serve as the Office Services Manager. · ...
1 month ago
The Office Services Associate is responsible for providing daily back office services to clients and teams. · ...
1 month ago
The Mailroom and Office Services Assistant is responsible for handling all incoming and outgoing mail, packages, and deliveries, as well as providing general office services and production support. · Sort and deliver first-class mail, packages, and newspapers. · Log and deliver o ...
1 month ago
The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. · *Utilize appropriate logs for all office services work. · *Ensure that job tickets are properly filled out before beginning work. · *Perform work in o ...
1 month ago