oncology scheduler - Jackson, MS , USA, United States - Franciscan Missionaries of Our Lady Health System

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    Description
    Job Description

    1. Schedules all patient treatments for Outpatient Infusion. Ensure that information obtained from provider's office or patient is current. Must possess strong organizational skills, the ability to prioritize and manage multiple tasks that are time sensitive. Must be an effective communicator who maintains a high level of confidentiality. Ensure that orders are obtained and current.
    2. Answers telephones, routes callers, takes messages and provides routine information to clients or customers. Processes paperwork and records changes among Infusion departments. Copies correspondence, reports, etc. to maintain orders and files. Enters and retrieves data from established computer files. Maintains an adequate filing system so that information can be quickly retrieved. Performs light typing, operates a terminal console, fax machine or related office equipment in fulfilling work assignments. Traces missing orders and files. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Performs other duties as assigned or requested.
    Qualifications
    • High school diploma or equivalent preferred.
    • Sufficient experience in health care or health agency setting. Excellent office machine skills such as telephone, computer, fax, typewriter and copier, along with customer service skills. Must demonstrate ability to recognize patients' individual needs based on medical conditions, age, limitations and planned procedures. Excellent oral communication skills and knowledge in all clerical functions of department. Knowledge of medical terms and procedures is demonstrated.