Optometric Technician - Phoenix, United States - Dr Nez And Associates Inc

Description

Benefits:

• Paid time off

DNA Eye Group is looking for a dedicated Optometric Technician to assist the optometrist and become an essential part of our front office team who provides exceptional patient care. A successful Optometric Technician has strong communication and interpersonal skills, is detail-oriented and meticulous with a keen interest in patient and optical care. If this is you, come join us on a journey of success

This position will be part of our team at three (3) of our office locations at Westridge , on LAFB , and in Peoria

• Must be available to be scheduled at any of these locations during the week, but not during the same day
• Offices open 7-days week - 9:00AM-6:00PM
• MUST BE AVAILABLE WEEKENDS, in Addition to Weekdays

Working Environment:

• On-site, inside of our practices (no remote work available)
• DNA Eye Group scrub top uniform
• Sitting, standing, and moving around to different rooms
• Extended periods on the computer and examination equipment
• Multi-phone lines
• Ability to be scheduled at our other practices
• Ability to lift up to 20 lbs.

Minimum Qualifications:
A high school diploma or equivalent, plus experience in the optometry or medical field preferred. Ability to pass the LAFB background check and obtain/maintain security clearance is required for this position.

Essential Duties:

• Greet patients by providing professional and friendly customer service
• Answer phones, schedule appointments, insurance verifications, patient check in and out processes, collect copays, patient intake duties, and referrals
• Enter patient data, maintain patient demographics, HIPAA compliance confidential data
• Explain processes to prepare patients for pretesting, perform vision pre-screenings, take legible notes during examinations, transition patients to doctors
• Provide exceptional patient care
• Promptly review and reply to voice messages
• Perform minor maintenance on examination equipment or contact the supervisor
• Daily office cleaning and sanitation of examination equipment
• Perform and document no show, NEE, and courtesy reminder calls
• Communicate effectively with patients, doctors, and fellow teammates
• Ability to rotate to our other practices
• Excellent attendance and punctuality are essential for our patient care
• Must be able to obtain and maintain LAFB security clearance
• Other duties as assigned

Desired Qualifications:

• Experience using optical pretesting equipment
• Evidence of strong working relationship with doctors
• Experience in customer service
• Bilingual (Spanish preferred)
• Ability to self-motivate with the experience to work under pressure
• Optometric technician certification or Associate's degree, optometric technician
• Associates or higher degree in the medical, human relations, or related fields